Crete Luxury Hotel

"The location was great and the staff were very friendly. My only complaint was regarding the massage, but they refunded me the money for that which was appreciated and appropriate. My recommendation: ask for an experienced massage therapist. I was told by others that they had wonderful massages."

"Convenient central location, lovely bathroom, comfortable bed, wonderful breakfast (we arrived a few minutes before breakfast was over and they fully accommodated us, held the buffet open - so kind!!)"

"It was ok, we have stayed at the other two hotels, Stella Island and Stella Palace, and to be honest this is not on par with them. The food was very limited, not much choice and if you’re a fussy eater you might struggle. All the flowerbeds were overgrown and if you had a sunbed next to one there was a strong smell of cat urine. The drinks weren’t great, the soda had that off taste or dirty pipes and isnt branded. There were also cockroaches in our room that came from the toilet floor drain. The staff were nice other than one girl at the smaller pool bar, she was always moody and acted like it was a hindrance to serve people. Overall it was ok and Iv give it a 3 out of 5. I’d probably rather stay at Stella Palace for the same price next time. The pools were clean but they do allow sunbed reserving and most were taken with towels by 7.30am. Some weren’t even used all day that had been reserved and the staff didn’t do anything to stop that from happening. This would be a major problem at high season."

"Everything was above my expectations From the front desks to the cleaning staff every day I was surprised Very nice view and close to the beach and town centre just 5 minutes walking around The hotel and room are very clean and big Thanks everyone special to the staff for the front desks they leave us to check in little bit early what was big bonus for us .Reception area very clean and a lot of staff ready for help I hope I will see you again"

"Beautiful room, spacious and light. Clean as a whistle, and bathroom area was super clean. Food was outstanding, huge choice and lovely staff in the restaurants. I would def go back. Peaceful and relaxing, just what we needed. "

"The room was clean and modern. The staff were very helpful and lovely. The breakfast was delicious and had a wide range of food and drinks. The direct access to the beach was a great plus to the hotel. The free parking inside of the hotel complex was helpful."

"Great location "

"Great property. Staff needs better training but overall a good option to stay in Crete. "

"Excellent"