Lowlands Cupecoy Beach Hotels

"Horrible staff "

"."

"Stay away. "

"Sapphire could be a very nice option. If they clean the place up. Its very outdated. Has a stale smell, my key card didn’t work for my room and i had to continuously get it fixed. We turned on a lamp in our room and knocked power to one side of the room. Property seem abandoned in some areas. Small Bugs in the room. Wasn’t enough wash towels. Positives, nice views from the room. The staff is very friendly and helpful. And tried their best to fix all the issues in A timely manner. Rooms are big in size. 5/10. Probably wouldn’t stay there again."

"It was a great environment "

"Condo was spacious, quiet, very clean and well stocked. Great views from the deck. The beach and pool were excellent. Location was good and we could walk to several restaurants. The hosts were very helpful. Beach chairs and umbrellas should be replaced. It was a great stay and we would rent again."

"The pictures on the site must be old because the property is pretty run down. I was there in April 2026 and was shocked at how run down it looked. Even though the staff were nice, it was not what I expected. If you are there for a weekend this place is ok but I wouldn’t stay for a long trip. Breakfast is not worth the 15 dollars, I would eat off site."

"The apartment was very clean and modern, and Angela has done a great job cleaning during our stay. Plenty of quality beach towels and beach stuff (chairs, umbrella, snorqueling masks, icepacks, etc). Everything was functioning properly, the unit is nice and cosy. The pools were very clean and overall the property is nice.The view to the sea from the balcony is partially obstructed by the building in front but we were still able to have an nice view. The reasons I'm not giving 5 starts to the rental are the following : - the building is located on the main street and is a corner unit so the traffic noise can be loud at some point. - we had only one entry key so we had to do some logistics between us to manage the access. En extra key will greately be appreciated. - we didn't get one single call during our 12 days stay from the representative our management to see how our stay was going. Luckily we were doing fine. "

"Wonderful stay. Highly recommend this property!"