"Nice hotel. Wished it had a cafe, restaurant or bar on site. A coffee maker in the room would be nice. No safe in our room . Otherwise all was great!"
"Nice hotel. Wished it had a cafe, restaurant or bar on site. A coffee maker in the room would be nice. No safe in our room . Otherwise all was great!"
"This was a very excellent rental experience. The check in was flawless, the staff were very friendly and helpful. We most enjoyed the privacy and security of this property, as we as all the amenities and luxuries included. The cleanliness was great and the location was convenient .Great for 2 seniors, 5 minutes to town and less than 10 to the beach."
"This was a very excellent rental experience. The check in was flawless, the staff were very friendly and helpful. We most enjoyed the privacy and security of this property, as we as all the amenities and luxuries included. The cleanliness was great and the location was convenient .Great for 2 seniors, 5 minutes to town and less than 10 to the beach."
"This property is beautiful, quiet, very clean and peaceful. Martin and crew were amazing, he was a fantastic host. The grounds are very well kept, rooms are so clean, breakfast is wonderful. Perfect stay! "
"This property is beautiful, quiet, very clean and peaceful. Martin and crew were amazing, he was a fantastic host. The grounds are very well kept, rooms are so clean, breakfast is wonderful. Perfect stay! "
"We loved our week stay at Atlas! Our suite on 3rd floor was clean, roomy, well setup and just perfect for us retired canucks. Karla and her staff were so kind and welcoming. Thanks so much for your hospitality and generosity! We will be back next winter! "
"We loved our week stay at Atlas! Our suite on 3rd floor was clean, roomy, well setup and just perfect for us retired canucks. Karla and her staff were so kind and welcoming. Thanks so much for your hospitality and generosity! We will be back next winter! "
"Very clean and super friendly staff. The location was perfect because it was a few steps to the beach. The hotel’s restaurants were so good and at a decent price!! Really recommend!!!"
"Very clean and super friendly staff. The location was perfect because it was a few steps to the beach. The hotel’s restaurants were so good and at a decent price!! Really recommend!!!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Hotel Riu Palace Pacifico - Adults Only - All Inclusive
6/10 Okay
"Overall the hotel complies with basic requirements according to the price you paid . You can find amazing and helpful staff but some of them quite grumpy and arrogant as the house keepers doing a lot of noise while you still sleeping . The Sauna staff aren’t friendly at all . My mom almost slip in the shower cause someone opened the door and took out the main key from the master module so all the electricity was off and the room dark . The food was good but some of the plates were salty and dried . The bar is good and the steak house was the only restaurant we had an amazing time .
The entertainment staff and show qualities are the worst and they really need to invest in that ."
"Room service is pay per item...staff avoids you.....room service and balcony view was supposed to be included. They charged me 750$CDN to have food delivered to me for the 12 nights I stayed there (ontop of the all inclusive fee). Oceanview was barely a view as there were two buildings outside my small window that had ongoing construction. All I heard was drilling and hammering all day!!!! I have so many pictures from outside my window, and couches in lobby that had no cushions to still outside. I will upload them later. So sad, this is how they treat someone who was there for 12 days! I would never go there again!"
"I have never written a review before, but for this experience, I had to. I'm a single mother traveling with twin 14 year old boys. I wanted an all inclusive stay so that I could relax and never have to worry about feeding my boys-- there would always be food and I would never have to worry about spending because everything was already paid for. This trip cost me 5k for only 4 nights. When we arrived, starving, after traveling all day with delays, etc., we were told all the restaurants were booked. You had to go on the website each day to book for the following night-- book at 6pm for the following night at 6pm. If that was completely booked (which it was EVERY NIGHT OF OUR STAY), then you try again at 7pm, etc. Each time, BOOKED. I could not believe it. I just did not want to worry about food and so now we had to take cabs to restaurants to eat! So all that extra work and extra money for us to eat on vacation after having paid for an all inclusive stay. Also, our bathroom flooded and I asked a maid at the front desk, along with the man behind the desk, to please make sure our bathroom was mopped. They said they would handle it. They didn't. The maid seemed happy to do it but then it didn't happen. It was crazy! There was nothing relaxing about the stay. As a single mom, having spent 5k to work harder than at home and to spend above and beyond what I expected, the trip was a major fail. The pool was pretty, the beach was nice, but the ability to eat was not as advertised."
"Lots of thoughts about Vidanta. The property itself is very beautiful. I’ll try to name the pros and cons.
There are many pools, lots of chairs. Lots of places to be and activities to be done. It’s a really beautiful and well kept property. The room is spacious and clean. The housekeeping staff were always greeting me and they were very efficient and kind. Front desk staff were great too. Since my check-in, Martha (Grand luxxe 3) has been very helpful and nice. The spa was good and it’s a relief that it’s included. It was a shame that Sea tonic was extra.
Now the cons. The property does not necessarily allow Uber or not ride share friendly. Your only choice is their overpriced taxis and the premises are so far away from normal life. If you go to Vidanta either dish out on taxis or forget outside world. Wish they had a shuttle service to the city like the hotels in Orlando.
Be prepared to walk a lot. There is a shuttle service between locations on site but whenever I requested one from the staff outside they kept telling me to walk and it’s not too far but those distances add up. The food was overpriced which I understand but tbh it did not taste good considering the prices. Nothing from the bakery was fresh. The croissants were soggy and they do not even warm it up before serving. Santuario shows seating is tiered. Buy drinks to sit at the front makes no sense. I would consider Vidanta again. But not sure if it would be my priority due to all the cash grab traps."