“Very clean hotel with very helpful staff however the restaurant menu should be changed more we stayed 4days but due to the poor menu we only ate in the restaurant once, due to the location it is very difficult to eat in other places
The facilities were excellent”
“Lovely stay, just a few yards from the sea front. Lisa and Christophe made us feel very welcome. The swimming pool was great and just what you need after a long drive or busy day around Torbay. The breakfasts we enjoyed each morning were delicious and kept us full throughout the day. Would definitely return and highly recommend a stay at the lovely Charterhouse if you're looking for somewhere to stay in Torquay.”
“We stayed for one night only and the reception was friendly. We bought a plug-in air freshener as the room smelt funky. The single bed was uncomfortable. Very noisy at night due to karaoke - but this was the summer in Paignton so I guess it’s normal. Hotel is near the main strip so very convenient. ”
“Very disappointing and unsafe
We stayed at The Grand Hotel for my friend’s birthday and unfortunately had a very disappointing experience. We had mentioned the occasion in advance, but it felt like we were given one of the worst rooms in the hotel.
The room was advertised as having a sea view, but in reality, to actually see the sea, you had to step out through a very old window onto the outside area. It was not a proper balcony door, and the window was at leg height. The area was also shared……
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