Premier Inn Downholland hotels

"Staff very helpful polite and always will to help"

"Staff were so helpful and friendly. Breakfast buffet was excellent. Room was clean and comfortable. WiFi access was easy. Beach view was lovely."

"First time for us at this modern hotel and it had everything we needed for a 2 night stay in Liverpool post cruise. The reception staff were very helpful and friendly, they gave great local advice. The hotel felt very safe & secure, no one could just wander in. A hotel key card is needed for the doors and elevator. Our room was great, very clean and the bed was so comfortable we slept 12hrs the first night! The room had a mini kitchen, smart tv, huge wardrobe, safe & ironing board. Bathroom was huge but a walk in shower would have been easier for us both. I should have checked. This was a room only basis but there are loads of eateries nearby. Highly recommend The Wreck for breakfast, just 50m away. We would stay at The Resident Liverpool again."

"Had the most amazing stay at this hotel. Julie at reception was so helpful and kind. We really enjoyed the spa as well. Victoria and Lily at the spa were also wonderful. The hotel is immaculate and the room was spacious and had everything you’d need. Will definitely return!"

"Always stay at the Liner with my friend and have done for many years . Lovely ,friendly hotel .Handy for everything in the city .Staff are smashing and attentive . Rooms are very clean and beds are comfortable which is what you need after going round my favourite city. Thank you"

"Great stay a little hiccup with a tiny fly in my wine but everything else was greatxxxx"

"A tired icon. Full of history, with the entrance and ballroom jewels to behold. The bar is smart and well priced too. However my room - standard double - was very poor. Chipped basin, exposed pipes, holes in the wall, broken loo seat, ceiling cracks, and faded mismatching paint on the walls. Staff were friendly but towels weren’t replaced, and they failed to bring the pillow I requested. They don’t clean rooms supposedly to be sustainable but it feels like it’s just to cut corners and save pennies. Well priced for the city but I couldn’t say I’d recommend due to the condition of the room."

"Excellent location to town centre. Lovely modern hotel."

"I love staying here when we visit Liverpool. I can’t fault it, it’s friendly, clean, the rooms are spacious and bathroom too. Breakfast is fabulous, such a variety of hot and cold. The staff are so pleasant and welcoming. "