「We traveled for 12 hours and arrived at 10:30pm. We were greeted with "the suite you booked is no longer available". Anna at the front desk blamed "maintenance issues". We were given two separate rooms with one king bed each - we are a family of 5 including three teens. I don't know how this was expected to work, and I absolutely did not appreciate Anna arguing with me in the lobby on what the sleeping arrangements should be. Apparently a sleeper sofa will fit two people (according to Anna) -...
「We traveled for 12 hours and arrived at 10:30pm. We were greeted with "the suite you booked is no longer available". Anna at the front desk blamed "maintenance issues". We were given two separate rooms with one king bed each - we are a family of 5 including three teens. I don't know how this was expected to work, and I absolutely did not appreciate Anna arguing with me in the lobby on what the sleeping arrangements should be. Apparently a sleeper sofa will fit two people (according to Anna) -...
Christopher