Independent Eminence hotels

"The manager was welcoming and the room was very comfortable."

"Things were fine."

"Great stay "

"My room was filthy! The corners of all comforters were shredded, dirt all on the floor inbetween the bed, pulled back the blanket on a bed and if had nothing but crumbs init. My 1 year old was able to find someone elses teeth retainer on the ground and put it in her mouth. Had to take her to the dr to have labs ran to ensure she didnt contract anything. Went to the desk and was offered to move rooms but my 2 youngest were sleep and it was 1am. Called the booking agency and all they had to say was “sorry we can book u a room at a different hotel” mind u it was 1am & id have to pack all 4 kids up to relocate half way across indianapolis. We Came intown for a dance competition and visited david busters after, didnt go in the room until 1245am. Been calling to speak w a manager and can never get in contact w one or a call back. I want a refund or a room at a different hotel offered at no charge"

"The hotel smelled so strongly of bleach/chlorine that it made my eyes burn. The room itself was so musty that it and the chlorine smell triggered my asthma within 20 minutes of being there "

"The airport shuttle was excellent "

"Enjoyed our stay. Nice rooms."

"Bathtub didn't drain right. No sheets/ linens for pull out couch. No front desk person so had to check in via machine to remote check in person. Printer on machine not working to indicate room number. Gave 2 keys but only 1 worked and there wasn't a person to help fix it. "

"Breakfast was buffet style and good. Staff were super friendly. Parking was super easy and the rooms were clean"