Royal Tunbridge Wells Eridge Rocks Nature Reserve Hotels

"Overall we had a lovely stay. Only complaint was that we were cold in the evenings…it was less than 10° outside and the bar had air-conditioning on! We got really cold. The restaurant was also cold, so we only ate there the first night. The food was good, spoilt only by my poached eggs being cool the first day, and when I asked for them to be hot the second morning, they were only just warm! Otherwise a lovely breakfast. Shower very good, and plenty of hot water for baths to warm us up!"

"While the hotel itself was good the experience with the staff was awful. We had 10 rooms and many, many issues over 3 days that could/should have been easily avoided. A lack of good CX skills, empathy and willingness to address simple things made for a very poor experience. I would not recommend this hotel unfortunately."

"We stayed for one night. We were attending a wedding close by and don’t live locally. We needed a bed for the night that was inexpensive, had a good check in time and included breakfast. This hotel ticked all those boxes.We checked-in at 2pm, which is rare for hotels now. Hotel staff were friendly and helpful. We received a personal and lovely welcome with a very swift check-in. The hotel decor is tired and rooms are dated but everything was clean. Beds are comfortable but the pillows were thin and not pleasant to sleep on. We had a TV, a decent shower, (not luxurious but it was hot and powerful), room to put our things and tea/coffee amenities. No aircon but we could open the window. Next morning we had a delicious English breakfast. I have stayed in a lot of 5 star hotels and not all of them have put an English breakfast in front of me as spot on as the Russell Hotel did. It was perfect and delicious! If I find myself in Tunbridge Wells in need of a bed for the night I would stay here without question. Lovely welcome, friendly & helpful staff with a great English breakfast in the morning. What more do you need?! The hotel was in a good location too and had some free parking. A thumbs up from my husband and me!"

"Lovely location and short 15 minute walk from the old town centre. Room was a good size and always love a walk in shower. There are parking spaces which can also be reserved for a small fee."

"Just perfect."

"Lovely hotel great location "

"Superb location with amazing staff. Big shout out to Fotis who checked us in and looked after us throughout our stay - he absolutely made this for us. We will be back!!"

"Clean"

"This was such a wonderful find. We enjoyed our stay immensely and it was in a perfect location for us, (having previously lived in the area) we found our way around easily.The hosts were so generous with their welcome hamper, which was a welcome surprise from our long journey, it made the stay all the more relaxing. Thank you again for allowing us to stay in such a beautiful home in beautiful surroundings. We will definitely be back again."