Royal Tunbridge Wells Calverley Grounds Hotels

"Hotel was generally good. All staff were helpful and friendly. Bit disappointed that there was no available parking on site when we arrived as there was no mention of limited parking on the description."

"Fabulous place to stay"

"Gym area , steam room all dirty "

"Staff were very helpful and friendly but the hotel needs a refurbishment. Our room was small, pokey, very cold and very noisy overlooking the busiest roundabout in TW. Bed was comfortable and clean. Hand soap whilst a good brand was watered down which shot everywhere, and ran out after the first day and wasn’t replenished. "

"Extremely helpful and polite staff."

"Staff were exemplary, very warm and made us feel at home immediately. The room was very clean and well appointed. Would definitely stay at The Russell Hotel again. Only negative was the lighting in the room, which was not bright enough to read by, only a very small negative."

"Cleanliness and great efficient friendly staff."

"Arrived at apartment after a 5 hour drive to find out it already had people staying in it! This is despite having spoken to the host that week (which took 4 attempts and Vrbo intervention to get hold of) who didn’t have the decency to tell us! He has this property listed on other booking sites and seems to pick whichever makes him the most money. He was rude to me when I contacted him to discuss double booking and told me these things happen, there’s nothing he could do and to just get a refund. Avoid at all costs or you too could end up arriving and being turned away! "