Liverpool FACT Hotels

"Great check in and out, very effecient. Receptionist noticed my mum had mobility issues and gave us room near to lift, without asking. Room very comfy. Only critisism was there is no where to sit and do makeup/hair. Mirror in room but high up and lighting near it was not great. Only stayed one night, so could put up with it. Staff very friendly and helpful. Breakfast was really good, plenty of choice and all freshly prepared. "

"Great service specially the front desk. Gentleman helped us . He did awesome It was morning on November 23 -2025 "

"We held a function here and stayed overnight. Staff were absolutely superb, food excellent, service excellent and location excellent, woukd highly recommend."

"Very clean room, good facilities, fast and friendly reception services. Amazingly low price for good quality accommodation. "

"Welcoming and friendly front desk staff"

"Friendly staff nice clean room big comfortable bed no complaints at all had a great stay "

"Lovey hotel. Big room clean and spacious. Everything you need, iron hairdryer, washer and dryer. Nice shower and shampoo etc. The kitchen includes fridge microwave toaster and dishwasher, nice little separate sitting area and little table. Televisions in the living area plus the bedroom "

"Spotless, comfortable, quiet, central."

"Everything thing was superb the staff was very friendly. It was nice and clean. I couldn’t do enough for you. This is our third time staying in the hotel. It’s just spot on."