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"Room very clean; bathroom spotless; had an issue with room heater - was repaired immediately. All staff very friendly, polite & very professional. Very modern & well appointed rooms and hotel overall. Excellent hotel location, relative to all attractions & amenities in the area, such as farmers market, hockey arenas, restaurants & other shopping. Close to major highways - easy in & easy out Highly recommend staying here! !"

"Nice big room!"

"The room was really clean, although the bathroom was a little outdated. The staff were all amazing from check-in to getting us extra towels for the pool. The breakfast was perfect with a lot of variety"

"I booked the king suite for a girls weekend for me and my daughter. The room was better than we expected. Felt like our own little apartment. It's an old walk-up building that looks to have been converted into a hotel and we loved the vintage feel. Very clean and organized. Had everything we needed. My only complaint would be the amount of noise we heard outside during the night that seemed to wake us up a few times, but the bed was so comfortable we had no problems falling straight back to sleep. Heather was also super receptive and accomodating regarding any inquiries I had. Was a smooth check-in and check-out process. I would definitely stay here again. My daughter loved it so much she left a Thank You note on the desk when we left."

"Staff, clean room, great price"

"Bed was very comfortable, pillows were amazing! Breakfast was as expected. No surprises. There was a lot of noise in the hall, but that was the people across the hall, not the hotel. The location was exactly what we needed and the price was best in Waterloo. We will be back. "

"Clean"

"Nice rooms and great staff"

"Easy check in. Good people that take care of issues immediately should the need arise. Recently renovated, clean rooms. Quiet place. Thank you. "