Valley View Firelight Vineyards Hotels

"The room appeared like it was clean, but I found things from previous guest. The tub had a big hairball as a stopper. I know I only paid $78, but seriously that should not matter when it comes to cleanliness and customer service."

"great location, close to casino and plenty of food choices close by. 2 miles to Walmart"

"Good price, could use some upgrades but overall not bad. "

"I booked 2 rooms, one double and one king. The rooms were clean and the bed was very comfortable. "

"Dirty room. Hold on my card for 20 days of a high unknown amount. No water to shower or brush your teeth in the morning. Loud speaking couple with a barking dog living at the Hotel up making noise very early in the morning. Dirty property. Rooms and entire Hotel required maintenance. Broken things in the room. Manager and Owner of the property are not courteous nor care about their lazy female employee whom wouldn’t wake up to check us in upon arrival. We had to call the Hotel 44 times until Front Desk answered. Horrible! Train in the area won’t let you rest!"

"The desk staff is nice, the room was ok small like meld, windows doesn’t have curtains, it’s so bright during the night, the big problem is can’t sleep well, because event room music so loud even after midnight."

"Road construction going on. Hotel is in need of upgrades, shower is not good. Room is comfortable but furniture and TV needs upgrades. "

"We were very pleased with our stay."

"Construction on I35 was horrible, no fault of the hotel. Very, very loud. The pool was closed and we were not informed. The fridge in the room was nasty. The smoke detector in the room was covered with plastic. There was a very strong smell of something burning on the elevator and all throughout the hotel. That, in combination with a covered smoke detector did not give peace of mind. When we asked about the burning smell, the night clerk said it was probably the elevator because too many people were using it (the hotel was not busy). I asked if the elevator was safe to use and the night clerk said "should be". Elevator shook really bad when stopping. Key cards did not work to get in to the side door where our car was parked during the entire stay. Those doors lead right in to the lobby and we had to walk around the building to get in. Very disappointed and would not stay here again. "