Room was beautiful and classically decorated. upon our arrival, we noticed that there were 3 (human?) hairs in the guest bathroom, called the front desk n a maid was immediately sent to our room to do the cleaning. Breakfast was above avg, the restaurant for breakfast buffet was wonderful.
Sau Yee
10/10 優異
Patricia
家人同遊
2024年3月21日
讚好:整潔度、職員與服務和住宿狀況
The hotel is in a great location and you couldn’t ask for better staff! The front desk staff are incredibly helpful and friendly - we felt very much at home there and loved our stay!
Patricia
於 2024 年 3 月住了 4 晚
10/10 優異
nicholas
伴侶同遊
2024年3月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location. Very friendly and helpful staff. Nice quiet room.
nicholas
於 2024 年 3 月住了 4 晚
10/10 優異
alexander (las vegas)
伴侶同遊
2024年3月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location is great
Couple minutes walk from everything
There was some construction work going on the staff apologized for the inconvenience & we were afford a bottle of champagne & a bottle of wine. Great gesture
alexander
於 2024 年 3 月住了 2 晚
10/10 優異
Don
家人同遊, 伴侶同遊
2024年3月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had an issue with our bed that was handled promptly. A great example of a top quality hotel.
Don
10/10 優異
Katherine
伴侶同遊
2024年3月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel in a great location and historical and artistic influences within the hotel. Staff couldn't have been more friendly and helpful. A lovely room, very quiet with an interesting breakfast area.
Katherine
於 2024 年 3 月住了 2 晚
10/10 優異
Christine Margaret
伴侶同遊
2024年2月20日
讚好:整潔度、設施服務和住宿狀況
Hotel in central location close to tourist attractions and amenities. Staff welcoming and helpful. Room comfortable and house keeping’s attention to detail made for an enjoyable stay.
Christine Margaret
於 2024 年 2 月住了 2 晚
10/10 優異
Savvas
伴侶同遊
2024年2月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic stay at this beautiful hotel perfectly positioned in the heart of Florence. All staff were excellent and made us feel very welcome and comfortable. Restaurant was also great - food was top quality washed down with a local wine.