For the facility, I guess the only thing that satisified me was the stable connection of Wi-Fi inside the hotel rooms. For other facilities and utilities provided, it was quite disappointing - the towels are not water-absorbing enough, the centralised heating system would be turned off after mid-night no where to place the bathing jet, shampoo, etc, inside the bathing tube, the water was not strong enough, only 2 electronic sockets were available inside the room.
Well, if you are seeknig something basic, you can still try. At least the staff will be more than willing to offer you assistance.