法蘭克林酒店 | 熱門法蘭克林住宿限時優惠每晚可低至 HK$400

「Easy entry and exit also clean」

「Yes」

「The hotel accused us over the phone saying that someone called and report weed smells in the hallway, when i went and spoke with the front desk and asked her to check the room before i left so that i could get deposit back she stated “i already confirmed it wasnt you all” and continued to talk about how she wasn’t accusing us with 2 kids of smoking in the rooms. Then proceeded to check us out and confirmed that i would get my deposit when i asked multiple times to go check the room before i left...

「Nice, new propert. Quiet, clean rooms. Breakfast had a good selection. 」

「Not applicable 」

「I has a nest of 30 roaches in my room. It was crazy it's cheap because it's terrible I have video and photo evidence. Never got a refund」

「The property is dated, however the new owners appear to be sinking a lot of time, money, and effort into the property and renovations. Once done, I'm sure it will be a great place to stay. Kudos to the welcoming and helpful staff! On a side note, Expedia staff is terrible. Customer service at Expedia is the least helpful of about any company I have ever dealt with. Both myself and hotel management had a terrible time trying to communicate with them when there was a system glitch at...

「Yes it was all right」

「Check in was easy. The room was clean. We stayed for one night and it was perfect for what we needed.」

「Property was nice looking, very clean & very quiet. The staff was excellent! 」

「My sister and I stayed for a funeral for our nephew. We are both women in our early 20s. I was not told anything about breakfast being included upon checking though it was listed to be included. They told me I could purchase food from the restaurant. The lounge and pool are great, the room was clean. We did have a super rude man, I didn’t get his name. Our room keys deactivated as we were at the pool so we went to the lobby to get keys(still in our swimsuits as our clothes were locked in our...

「Meine Frau und ich (55+) waren eine Nacht im Hotel und sind sehr zufrieden. Das Zimmer war sehr sauber, groß, ebenso wie das Bad und die Dusche. Da gab es nichts zu beanstanden. Das Personal war sehr hilfsbereit und freundlich. Es gab ein gutes Continental Frühstück in der gewohnten US-Art. 」

「No breakfast lobby had guest drinking playing cards from 2:00 PM to Midnight Guest were loud and hallway smelled like weed」

「The pool was rusty needed a paint job and so did the jacuzzi. The building need to be in a better condition.」

「Staff and breakfast did not disappoint however many of the outlets in room were not working, particularly the ones on lamps at bedside. Seems like the hotel could use a bit of remodeling/facelift. 」

「The room was filthy. Not able to stay in it because of how disgusting it was.」

「Staff was great」