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"Clean room, good food, great view of Mount Fuji, staff were helpful. The shuttle from and to the train station was also convenient."

"A memorable stay. An older hotel with traditional Japanese rooms but comfortable, right beside the lake and close to dining, walking tracks and tourist attractions. The onsen was really nicely done. Included dinner in kimonos for our group and a good breakfast."

"Amazing service and an incredible view of Fuji!"

"Room was nice and cozy. Staff was lovely. She made recommendations on the restaurants and even called the restaurants to make recommendations. The hotel and the most amazing onsen with Mt Fuji view. Definitely check it out!"

"I had a wonderful stay at this hotel! The room was very clean and comfortable, and the highlight was the breathtaking view of Mount Fuji from our room—it was truly unforgettable. The hotel also offers a Japanese-style public bath, which was a relaxing and authentic experience after a long day. Everything exceeded my expectations, especially considering the very reasonable price. I really enjoyed my stay and would absolutely recommend this hotel."

"Room was very clean. Exactly as we expected. Friendly and helpful staff. Breakfast was delicious."

"酒店服務員服務非常細心，因為酒店規定接送客戶從酒店到河口湖站，每天只有三班巴士。我辦理退房時，第一班巴士理應已經開了，但酒店服務員卻替我安排可不可以踏上第一班巴士，結果成功上了巴士，再次衷心感謝服務員細心的安排"

"Clean. Onsen was good. Nice Ryokan experience."

"Very helpful"