Arrived at the Hakata Station about 9pm, took a 6 minute taxi ride to the property. Property dimly lit, no front desk, no phone. Small sign posted on the locked door said check-in desk located off property (no address), call phone number 092-292-1374 for directions. Called the number but did not have the correct calling procedure. Finally figured out how to call the number (had to dial +81-92-2921374), talked to someone at another Residence Hotel front desk, who promptly told me I had to go to her hotel to check in. Had to ask her to have a taxi sent to my location, went to her hotel to check-in and get the combination to unlock the lobby door and the procedure to get the room key out of a mailbox in the lobby, took another taxi back to my hotel (all taxi fares at my expense), obtain the room key, and finally get to my room. The hotel was also located on the Hakata City fringe in a dimly lit, small alleyway.