Hilo Gilbert Carvalho Park Hotels

"Reasonable price for quality. 45 minutes to Volcano NP, so excellent location for an early start before the crowds arrive from Kona! Completely INADEQUATE PARKING for the size of hotel. One night all four small lots were full because of a wedding on site and the only legal street parking was a LONG way away with a dark walk through a worrisome neighborhood. Staff could not solve the problem and were not particularly apologetic about an obvious issue. Housekeeping staff was bare bones, but reception advised us of this issue, so no surprises and easy workarounds."

"Nice hotel,close to everything "

"Lovely room and great host!"

"We would have given all 5s except that when we arrived we were not met by a host. We were able to let ourselves in using the lock box key. We discovered the beds not made, trash in the rooms and on the floors, linen in piles and in the washing machine. After checking to make sure we had the correct day and time, we called Charlotte and got an immediate response. She apologized for a missed communication, and arranged for 3 housekeepers to make the beds and provide clean towels. The next day the housekeeper returned to finish cleaning. In spite of our initial dismay and confusion, it was clearly evident to us that even in its dishelved state, this property was/is unique, loved (well maintained), and worth waiting for. So we did, and we are glad that we did! "

"This property was wonderful. It was high above the town with great views of the town and ocean. It had a distinctive modern architectural style and an authentic comfortable feel. Our room was clean and well stocked. It was spacious and we had an outside balcony. There was also a beautiful garden and a large shared living room with a pool table. We would definitely stay here again on a future trip to Hawaii."

"The location is beautiful and the covered lanai made outdoor dining etc. practical regardless of the weather. "

"Very well done to make you feel at home."

"Was very difficult to sleep with all the traffic passing by. Not sure that is fixable but a downside to staying there. "

"We had a fantastic stay! It was very cozy and had everything we needed plus some! Thank you so much for the coffee, it was amazing! I hope one day I will get to stay here again! "