Is Gold coast Surfers Paradise - Santana Holiday Resort pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Gold coast Surfers Paradise - Santana Holiday Resort?

Check-in begins at 10:30 AM. Late check-in is available during limited hours.

Gold coast Surfers Paradise - Santana Holiday Resort Reviews, Deals & Photos 2025

Q: Does Gold coast Surfers Paradise - Santana Holiday Resort have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

Q: Where is Gold coast Surfers Paradise - Santana Holiday Resort located?

This family-friendly Gold Coast apartment building is located on a river, within 1 mi (2 km) of Broadbeach Bowls Club, The Star Gold Coast and Gold Coast Convention and Exhibition Centre. Cavill Avenue and Surfers Paradise Beach are also within 2 miles (3 km). Florida Gardens station is only a 3-minute walk and Broadbeach South Light Rail Station is 25 minutes.

About the area

Located on a river, this apartment is in Surfers Paradise, a neighbourhood in Gold Coast. The area's natural beauty can be seen at Surfers Paradise Beach and Broadwater Parklands, while Slingshot and Currumbin Wildlife Sanctuary are popular area attractions. Travelling with kids? Don't miss Warner Bros. Movie World and Wet'n'Wild Gold Coast. Discover the area's water adventures with nearby swimming, or enjoy the great outdoors with cycling.

Visit our Gold Coast travel guide

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10/10 Excellent

Mihail N., Sydney, Australia

3 Jan 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

the perfect place if you're on a budget

The cost is a reflection of the condition, but if you spend most of your time outdoors and are seeking budget accommodation, this is the perfect place for you. We had a pleasant stay at Santana for the second consecutive year. Thanks to David for his hospitality.

Stayed 11 nights in Dec 2023

8/10 Good

Ruth

23 Oct 2022

Liked: Cleanliness, amenities, property conditions & facilities

Nice is a good word .I found not getting details of check in and a receipt until a few days before uneasy . It was at this time I found a deposit ad late checking fee was required .The receptionist was lovely the apartment clean , pol area nice , location easy

Stayed 3 nights in Oct 2022

2/10 Terrible

Jacob

19 Jan 2025

Disliked: Cleanliness, property conditions & facilities, communication

Wouldn’t leave my animals there if it was a boarding kennel it was that horrible. Food left in oven, microwave had food all through it, mould all through bathroom, knives where not clean, all cupboards in bathroom had water damage, dirty clothes left in washing machine from previous guests, when I raised the issues with the lady from reception I was met with abuse and anger all in front of my 9 year old son. Left and found somewhere else to stay within a hour of getting there.

Stayed 7 nights in Jan 2025

6/10 Okay

Deborah

15 Jan 2024

Liked: Amenities, communication

Disliked: Property conditions & facilities

The hosts were easy to communicate with..the unit was in poor outdated condition…the fridge wasn’t cold, the freezer worked fine..the sink in the bathroom was almost falling out of the vanity, the bedroom door gets jammed, at one point we couldn’t open it… Convenient to shops and activities… If the complex was updated and modernised, it would b much better

Stayed 6 nights in Jan 2024

2/10 Terrible

Stuart

27 Jun 2022

Disliked: Cleanliness, property conditions & facilities, communication

Room was very poor condition, stains on all of the bedding and covers, cupboards falling apart, bathtub stained, stains on the walls and around the apartment, needle in the cupboard. Everything was very substandard. Never posted a bad review like this before but apartment was just horrible. We took photos of everything when we got there out of shock. Manager never in office to speak with. Will never go back

Stayed 2 nights in Jun 2022

2/10 Terrible

Janette H.

14 Jul 2022

Disliked: Cleanliness, communication, listing accuracy

cleaness poor

There was no blanket on bed. The bed cover was dirty, the rooms were all smelling. There was no heater to warm the place. There was too much rules but with poor service. I was charged for bond which was not indicated during booking on line. overall i was not happy with the service and will not recommend to anybody

Stayed 2 nights in Jul 2022

2/10 Terrible

Sandra

30 Mar 2024

Liked: Cleanliness

Disliked: Amenities, communication

BUYER BEWARE!! This listing was advertised in AUD then charged in USD the owner isn’t interested in discussing this. We’ve paid $140 more than expected then when we arrive at 2pm Easter Saturday then charged additional fees for ‘late check in’ when I queried this I was told because it’s a public holiday. Then to top things off we are given a room with 2 single beds put together instead of a queen bed that we booked. Very generous offerings in the bathroom, 1 tiny cake of soap and and 1 shampoo only. DO NOT STAY HERE!

10/10 Excellent

Steve G.

26 Jan 2025

Liked: Cleanliness, check-in, communication, location, listing accuracy

Stayed 3 nights in Jan 2025

6/10 Okay

Gina

3 Jun 2024

Disliked: Cleanliness, amenities, property conditions & facilities

It's in a good location but very dated. Our unit needs painting, new flooring, updated kitchen and bathroom. There were some cockroaches in the kitchen we had to kill. Shower was very tiny and the water was difficult to regulate between cold, warm and too hot. Complex was quiet though. The hot tub was not hot even though the manager said it was very warm. We didn't get in it. Carpark needs a good clean, had trash in some of the spaces. Just a very old, dated building but it was cheap to stay there. The Chinese manager charged me $10 for a late check in at 9.30 pm. First time ever for me to have to pay for later check in.

Stayed 2 nights in May 2024

10/10 Excellent

Mihail N., Sydney, Australia

1 Jan 2023

Liked: Cleanliness, check-in, communication, location, listing accuracy

recommend if you're on a budget

Overall we had a good experience. The place require some maintenance but, - beds were comfy - no need for the air-conditioning - close to amenities Thanks for having us.

Stayed 8 nights in Dec 2022

6/10 Okay

Cameron W.

29 Nov 2022

Liked: Check-in, communication, location, listing accuracy

Reasonable price older building some rooms do not have a/c

Stayed 4 nights in Nov 2022

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Gold coast Surfers Paradise - Santana Holiday Resort

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