「The first disappointment was how close by the road was.It makes sense for an old hotel,but I found the constant noise and traffic unpleasant and certainly for sitting on the verandah.Also no breakfast is served which is mentioned on website though it definitely was not happening.And lastly I found it tacky to demand a dollar each for drinks in the beverage area.If it costs that much they could incorporate it in the room charge.It just seems unwelcoming」
「The hotel has a nice restaurant, bar area and outside firepit area. Everything seemed clean and neat. The staff was friendly and helpful. My only complaint is that I booked a room with two double beds via Expedia and received a confirmation back that the room had two double beds. When I called the hotel, however, they said there were no rooms with two double beds and instead the room had one double bed and pull-out couch with could serve as another bed if needed. I said that is not what I booked...
「It was a real treat to stay at the Balsam Inn! The Inn is off the beaten path like I wanted and very very quite. Jenny is a warm welcoming host. She even upgraded my room just because it was available. The room itself was beautiful! It felt like I was a guest in someones Adirondack mountain home. Antique furniture, pines cones, snowshoes, layered bedding...like in an LLBean catalog. The bed was super comfy. I had a large screen TV and mini fridge in the room. Although there is a...