大曼徹斯特綠色/環保酒店

「Great place」

「New & fancy decoration. Staff is all very nice and friendly.」

「总体陈旧，位置一般，早餐一般，房间很小」

「Friendly staff, good leisure facilities, quiet」

「Friendly staff, great service! Although no lift to escalate my heavy luggage, I was offered asssitance to easily make it happen!」

「Very clean hotel . Friendly and helpful staff. Good breakfast . Convenient location. 」

「The room is unexpectedly small. Imagine that all furnitures were put in a very small room as a result that you will have difficulty turning around yourself in it...」

「Good」

「Good location 」

「Many items in the room are not working properly, message light on the phone kept flashing in the whole night, shower tap was broken, WiFi signal suddenly stopped, a/c not cold enough. Staff level is not sufficient , I waited for few minutes to let receptionist to answer my call and waited 20 minutes to receive my bath robe after I order it. But staff seek actively to offer service recovery, one of the receptionist recorded my issues encountered and voluntarily offered me a drink but I rejected...