Oban Gylen Castle Hotels

"Our overall impression of this hotel is poor. On the positive side, the location is excellent and very convenient for getting around. Breakfast is acceptable, with a reasonable selection, and the staff in the breakfast area are friendly and welcoming. However, the overall condition of the hotel feels tired and in need of investment. While reception staff are polite at check-in, there is limited engagement beyond that. The room doesn’t quite match expectations from the advertised photos, particularly those showing sea views. Our window has metal screws in the frame to prevent it from opening too far, the curtains are noticeably sun bleached, and there are maintenance issues such as a leaking bath and damaged plaster. We also suspect the room may previously have accommodated pets, as my husband, who has mild allergies, experiences some discomfort with his asthma during the stay. When we request an iron and ironing board, these arrive without a cover for the board, so we have to improvise by using a towel. Another point to note is the £10 per day charge for on-site parking, which is limited and feels cheeky given you’re already paying for the room. Overall, you can see that this hotel was likely excellent in its prime and still has potential, but at present it feels like it would benefit from some significant refurbishment."

"Everything was perfect Staff very welcoming/friendly and helpfull Room was lovely with a very comfortable bed and bathroom. Shower was great Breakfast had a good choice The outside of the hotel however badly requires an uplift but we would definately stay here again"

"Great breakfast and rooms were clean and really well presented. Nice beers on offer in the bar. Dinner menu great. Staff welcoming. Only thing was coffee from cafetiere a bit weak and could be stronger."

"Great staff. Perfect location. "

"We loved this Croft for its remote location, cradled on the landscape by rocks with a stunning up close view of the sea. The Croft is equipped with modern amenities, and is both functional and tastefully decorated. Cell service is a bit weak until you stand outside where there is a strong signal."

"My room was very clean. The staff was excellent. Unfortunately this time I did not have breakfast. The parking was excellent in the centre of oban ,For Oban it was a bonus free..parking."

"My husband was locked in the bathroom due to a faulty door lock and had to be freed by staff. I also reported a wall light fitting hanging loosely from the bedroom wall. Very worrying lack of maintenance and safety checks."

"Everything was amazing, nice and central also a fabulous location for watching all the ferries coming and going!!! We will be back!"

"Nice and cosy and clean with excellent shared facilities of bathroom, kitchen amd lounge area and nice bar serving good food under the guest house. Perfect location."