Hayes Hotel with Pool

"Excellent location! "

"Fantastic breakfast plentiful and a variety of fresh food with great views of Elizabeth Tower "

"clean room; airport shuttle only run every hour, not good"

"Room was small but very nice staff was helpful but reservations manager didn’t help us"

"This hotel is an excellent location for Central London. It was a couple of minutes walk from Tottenham Court Road underground Station. The foyer was lovely and I liked that you could check yourself in. The lift was so slow, we ended up walking up the stairs to get to our floor. All the corridors look the same and there wasn't too much in the way of signs to point you in the right direction. The room was OK, it could definitely do with a revamp it felt a bit drab. The beds were comfy but only had 1 pillow on each bed, when we asked for more pillows there were none to be found. How can a hotel not have extra pillows. The window had a venetian blind on the inside which you couldn't get to so it was open all night, letting in the light from the street lights. There were no plug sockets by the beds. Everything just felt very dated."

"I was given an upgrade to a suite. It was lovely. Great views over the river."

"room trash was not emptied upon arrival; shower drain VERY slow, TV didn’t work; light bulb fluckering"

"Room was good. Had a view of the Thames. Staff overall were very helpful. Position a bit out of Central London but good bus services to London Bridge and Victoria Station. Also free ferry over Thames to Canary Wharf. Breakfast was disappointing. A lot of choices either not working or not being replenished depending on who was on. Was an upgraded hostel but overall we were satisfied for the price."