YHA Hayes hotels

Some hotels are shabby and make up for it with great service. Many more seem to invest a fortune in the hardware but fall apart when it comes to service. Everything about 51 Buckingham Gate is flawless. Brilliantly designed and executed with enough personality to be memorable and authentic. I wholeheartedly recommend this experience and do hope you enjoy it as much as our family did.

Hotel staffs are friendly and helpful, they were fast responding when we called the concierge for taking our heavy luggage down to check out. We booked a garden view room, which was nice and quiet but the room is kinda small not enough space for opening up a large size checked in suitcase. The hotel is close to Earl’s Court station within few minutes walk.

Everything about this place is perfect - especially the staff. The atmosphere here is exceptional.

Luxury hotels with 5 star service, facilities and prefect location. Highly recommended!

Stayed in this boutique hotel on three separate occasions. Services were excellent consistently. Centrally located (3 mins walk to Marble Arch underground) but away from the crowd and traffic. We had a suite and standard room on separate occasions. Both feel more like home than a typical hotel room. Staff are great and services second to none. Not cheap but you have to pay a lot more for something similar. Highly recommended.

Very spacious and clean room that made for a comfortable 5 night stay. The hotel is excellently located for the City of London and the breakfast is delicious each morning. Fantastic value for money.

got upgraded. room is spacious and clean. convenient location.

All around excellent

Receptionists are friendly and helpful. Very frankly, the location is wonderful specially if u travel by Eurostar. Room is a bit small but still ok. The only thing that I criticize is no refrigerator !