「Staffs are helpful but the operation procedure is not smooth. I have reserved a double room but given a twin room. Seems they had solved our room type but they haven’t changed in the system as they looked very confused of my reservation. They misunderstood my stay as 1 night but actually is 2 nights. Spent lots of time on my reservation to issue my correct room. I saw there were other guests which may have similar situations as us.
There was a smell at the bathroom. The bedside lamps did not...
「Staffs are helpful but the operation procedure is not smooth. I have reserved a double room but given a twin room. Seems they had solved our room type but they haven’t changed in the system as they looked very confused of my reservation. They misunderstood my stay as 1 night but actually is 2 nights. Spent lots of time on my reservation to issue my correct room. I saw there were other guests which may have similar situations as us.
There was a smell at the bathroom. The bedside lamps did not...
Macy