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"The double bunk bed room is really small. The onsen water was lukewarm at best, it was definitely not 40 degree celsius as claimed by the front desk staff. Breakfast buffet selection was inadequate."

"private bath"

"Excellent food, customer service, and overall experience."

"和風モダンの部屋だったのですが畳の上にベッド置いただけでベッドも小さくあまり寝られなかった。風呂はいいのですが、値段に合っていないと思いました。食事は普通に美味しいです。"

"Particularly excellent onsen!"

"New hotel with excellent location. "

"a great hotel with very comfortable bed and clean room, nice room, best in class service, thank you and a great stay."

"お風呂が広くて良かったです。 お食事もおいしかったです。 また利用したいです。"

"The room was spacious, but going up and down from the bunk bed was inconvenient. It would be better if the big table was taken away and replaced it w/ twin beds. The big table could be dangerous as someone can get injured by the pointed edges. Also, the bathroom was rather small and its floor was noisy when you step on it."

"今まで宿泊した中で、最高の接客をしていただきました。紅葉狩りの穴場を教えてもらい、最高な紅葉を楽しめました。 温泉も最高で、ひとりで独占できました。"

"helpful staff especially Mr. Takanami"

"About 10-15 minutes from Iizaka Onsen station. The hotel is situated uphill & is a traditional construction w/spacious parking area. Check-in is easy & short, & staff is friendly & polite. Our room has mountain view & can hear water running downstream when window open. Quite serene! Our meal plan included breakfast & dinner (half board). Japanese style dining w/good amount of food & varieties. Literally, they can fill you up. Separate indoor/outdoor public onsens for women & men. I suggested to...