Lancaster Historic Rock Ford Hotels

"There was pubic hair left in the shower and toenail clippings on the floor. If I had scene this the night before I would have asked for a new room. "

"We love the place. The staffs so friendly and helpful. The breakfast is so good."

"Clean room, friendly staff, comfortable bed and pillow, decent breakfast "

"Beautiful building, very clean. I suggest Staying on the 4th floor because we heard creaking and walking above us and it was pretty loud."

"Unfortunately, there were many issues with this place. The property looked much better in the photos than it did in person. The stay was okay overall, but there were enough issues that I would not book again.A few examples: the coffee was expired, the chairs felt wobbly and unsturdy, the tub did not drain properly, the bathroom outlet pulled out of the wall when I unplugged my hair tool, there was no place to plug in the one bedside lamp (rendering it unusable), no hair dryer despite one being listed as an amenity, and an empty box of granola bars had been left in the cabinet.The biggest issue, though, was communication. I reached out multiple times during my stay and several messages went unanswered or were answered much later. When I did hear back, the property manager was cordial and helpful, but the delayed communication was frustrating and made the experience worse.I did share these concerns privately and was offered a partial refund, which I appreciated. Still, based on the condition of the rental and the inconsistent communication, this was a disappointing stay.On a positive note, the bed was comfortable and the bedroom was spacious and lovely. The unit was very clean, and I liked having the Kureg and traditional coffee pot option. The property manager assures me they're going to address the issues; I hope he will for future renters. "

"The room was beautiful.... rose and mints on the bed in entering, robes in the closet, sparkling water to enjoy. It didn't feel like a hotel..... cozy with a comfort you feel from being at home."

"This place is under renovation and hopefully these things will be addressed with the renovation, but the cleanliness in the pool area was an issue. On our stay, we found a clump of hair floating in the adult pool as well as a used bandaid at the edge of the pool (wet). The kids pool had some straw wrappers floating in it. The carpet in the hallways are pretty stained and gross. The staff was nice enough, but the walls are paper thin. To be determined if this will be addressed with the renovation or not. "

"Room was very clean "

"House was beautiful and had a great view of the river. Although we were a few minutes from downtown Lancaster you felt like you were in the country. A couple of things that would have made our stay perfect: TVs in at least the master bed if not all of them and we never found steak knives. "