接待處

麗士酒店的評價

5 out of 5
麗士酒店
141 Nguyen Hue Blvd, Ho Chi Minh City

評價

8.6

優異

10 分評分,優異;1003 則評價中有 532 則" "
8 分評分,不錯;1003 則評價中有 317 則" "
6 分評分,一般;1003 則評價中有 91 則" "
4 分評分,欠佳;1003 則評價中有 43 則" "
2 分評分,很差;1003 則評價中有 20 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.4/10 

住宿狀況

8.6/10 

環保程度

評價

6/10 一般

Yiu Chung

於 2023 年 9 月住了 1 晚
Rex Hotel Saigon 於 2023年10月9日的回應
Dear Yiu Chung,Warmest greetings from the Rex Hotel Saigon,Thank you for your feedback. We hope you can give us another chance to welcome you back to show up our improvements. Thank you for choosing our hotel for your stay this time. We wish you and your family all the best!Lots of love,Rex Hotel Saigon

10/10 優異

Bobby

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 2 晚
Rex Hotel Saigon 於 2022年1月11日的回應
Dear Bobby, Greetings from the Rex Hotel Saigon, Thank you so much for rating us. We are happy to note that you had great exprerience at our hotel. We hope to have the pleasure of welcoming you back again in the very near future. With best regards!

2/10 很差

真實旅客

不滿:職員與服務、設施服務和住宿狀況
隔間太差,聽得到樓上、隔壁人的說話聲
於 2021 年 4 月住了 1 晚
Rex Hotel Saigon 於 2021年5月10日的回應
Dear Valued Guest, Thank you for your review. We are sorry to learn that your recent experience at Rex was not as you expected. We do hope to have a chance of serving you again on your next trip and show you the improvement! With many thanks and best regards!

10/10 優異

MING FENG

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 2 月住了 1 晚
Rex Hotel Saigon 於 2021年2月17日的回應
Dear MING FENG, Sunny greetings from the Rex Hotel Saigon, Thank you so much for your great review! We are thrilled to learn that you had a great stay with us. We hope to have the pleasure of welcoming you back in the near future. Sincerely,

10/10 優異

Kin Yip Rex

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 9 月住了 1 晚
Rex Hotel Saigon 於 2020年9月29日的回應
Dear Kin Yip Rex, Greetings from the Rex Hotel Saigon! Thank you for your feedback. We are pleased to note that you had good experience at Rex. We look forward to welcoming you back again in the near future. With best regards,

8/10 不錯

MING FENG

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
overall a great stay
Great hotel at great location, service was good and professional. It would be great to improve to make it perfect: 1. Please forbidden smoking at the lobby area. 2. Increase the water pressure of shower. (East Wing) 3. please check the flowers putting in the room, we found worms at the backside of flower leaves.
於 2020 年 7 月住了 2 晚
Rex Hotel Saigon 於 2020年8月1日的回應
Dear Valued Guest, Greetings from the Rex Hotel Saigon, Thank you for taking your time to share your feedback. We will bring your comment to our management for better improvement. We do hope to have a chance of serving you again on your next trip! Sincerely,

8/10 不錯

Minchi

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 6 月住了 1 晚
Rex Hotel Saigon 於 2020年8月1日的回應
Dear Minchi, Greetings from the Rex Hotel Saigon, Thank you so much for your feedback. We are happy to note that you had great exprerience at our hotel. We hope to have the pleasure of welcoming you back again in the very near future. With best regards,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
I stayed in the hotel for 8 nights, very good place in the city center, where to play is very convenient. Very clean room, delicious breakfast, staff are very friendly, very recommended to stay in this hotel, next time to Ho Chi Minh will choose here! Thank you,let me have good time!
於 2020 年 1 月住了 8 晚
Rex Hotel Saigon 於 2020年1月20日的回應
Dear Valued Guest, Greetings from the Rex Hotel Saigon, Thank you so much for your great review! We are thrilled to learn that you had a great stay with us. We hope to have the pleasure of welcoming you back in the near future. Sincerely,

8/10 不錯

MING FENG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel to stay in Saigon
Great hotel, great breakfast buffet, great location. I am looking forward to revisit again when I stay in Saigon next time.
於 2019 年 12 月住了 1 晚
Rex Hotel Saigon 於 2019年12月12日的回應
Dear Ming Feng, Greetings from the Rex Hotel Saigon! Thank you so much for your nice review. We are pleased to note that you had a good time at our hotel. We look forward to welcoming you back again in the very near future. With best regards,

4/10 欠佳

His Ling

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
Rex Hotel Saigon 於 2019年10月19日的回應
Dear Valued Guest, Greetings from the Rex Hotel Saigon, Thank you so much for rating us. We hope to have the pleasure of welcoming you back again in the near future. With best regards,

6/10 一般

真實旅客

商務旅客
讚好:整潔度、職員與服務和設施服務
隔音效果不優 會聽到客房外聲音
於 2019 年 10 月住了 1 晚
Rex Hotel Saigon 於 2019年10月7日的回應
Dear Valued Guest, Greetings from the Rex Hotel Saigon, Thank you for sharing your feedback. We will bring your comment to our management for better improvement. We do hope to have a chance of serving you again on your next trip! Sincerely,

10/10 優異

Chun Chin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Everything is perfect!!
於 2019 年 8 月住了 2 晚
Rex Hotel Saigon 於 2019年9月5日的回應
Dear Chun Chin, Greetings from the Rex Hotel Saigon, Thank you so much for your great review! We are thrilled to learn that you had great stay with us. We hope to have the pleasure of welcoming you back in the near future. Sincerely,

10/10 優異

KWONG CHUN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel
Rex hotel still keep a high quality level. Highly recommend
於 2019 年 8 月住了 2 晚
Rex Hotel Saigon 於 2019年8月14日的回應
Dear Valued Guest, Greetings from the Rex Hotel Saigon, Thank you so much for your great review! We are thrilled to learn that you had great stay with us. We hope to have the pleasure of welcoming you back in the near future. Sincerely,

8/10 不錯

Yuk Har Wendy

讚好:整潔度和職員與服務
於 2019 年 7 月住了 3 晚
Rex Hotel Saigon 於 2019年7月31日的回應
Dear Yuk Har Wendy , Greetings from the Rex Hotel Saigon! Thank you for rating us. We look forward to welcoming you back again in the near future. With best regards,

6/10 一般

Chui

不滿:整潔度
於 2019 年 7 月住了 2 晚
Rex Hotel Saigon 於 2019年7月30日的回應
Dear Valued Guest, Greetings from the Rex Hotel Saigon! Thank you for your review. We look forward to welcoming you back again in the near future. With best regards,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 4 月住了 3 晚

8/10 不錯

MING FENG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel but still has opportunity to improve
Great hotel location, very good breakfast buffet as usual, free room upgrade was very nice. The only concern was the noise from the street reducing the quality of our sleep (our room was at the West Wing, 1st Floor).
於 2019 年 4 月住了 2 晚

10/10 優異

MING FENG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
great experience
Good: Nice hotel, great breakfast buffet, comfortable room. Opportunities: WiFi connection stability needs to be improved (west wing, 5th floor); please don't allow people smoking in lobby, it lower down the overall quality of the hotel.
於 2019 年 4 月住了 2 晚

10/10 優異

chih-wei

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 1 晚

8/10 不錯

Katie

多人同遊
讚好:整潔度、職員與服務和設施服務
Good location and huge room. :)
於 2019 年 2 月住了 3 晚

6/10 一般

真實旅客

讚好:整潔度、職員與服務和客房舒適度
不滿:住宿狀況
There are not enough seats in the lobby, actually there are only four. We have to stand all the time when seats are occupied.
於 2018 年 12 月住了 2 晚
Rex Hotel Saigon 於 2019年1月3日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

CHUNLEI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 1 晚
Rex Hotel Saigon 於 2018年12月27日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

真實旅客

於 2018 年 12 月住了 2 晚
Rex Hotel Saigon 於 2018年12月27日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

真實旅客

於 2018 年 12 月住了 1 晚
Rex 於 2018年12月27日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Lok Man

Location is good.
於 2018 年 11 月住了 2 晚
Rex Hotel Saigon 於 2018年11月24日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

真實旅客

不滿:整潔度和客房舒適度
於 2018 年 10 月住了 3 晚
Rex Hotel Saigon 於 2018年11月9日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

MING FENG

讚好:整潔度和住宿狀況
nice hotel but still have potential to be better
1. Free room upgrade and late check-out service were great, but the room was close to the street, so the noise from cars and motorbikes reduced the quality of sleep. As a five star hotel, the soundproofing of the room still needs to be upgraded. 2. The breakfast buffet is very good as before, please keep on the good work!! 3. check-out service needs to be improved. I gave out my key and wait for mini-bar checking, but the reception was distracted by other customers; after other 2 customers left, I was still standing there waiting, and when I asked her if everything is set again, she just realized and said yes I was set. It was not a five star hotel check-out experience.
於 2018 年 10 月住了 1 晚
Rex Hotel Saigon 於 2018年10月27日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

WEN YIH

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
服務到位,設施完善
2018/9/28 胡志明市Rex Hotel 一早拖行李過來,服務親切,還有迎賓專區及果汁,不愧是五星級。 469房裝潢夠新,古典風格,羽絨枕頭,棉被上選,床墊軟硬適中,蓮蓬頭水量夠大,Kohler 浴缸全尺寸,空調夠冷,早餐豐盛好吃。
於 2018 年 9 月住了 1 晚
Rex Hotel Saigon 於 2018年10月2日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

chilung

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 2 晚
Rex Hotel Saigon 於 2018年9月29日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

SHU-HUI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 3 晚
Rex Hotel Saigon 於 2018年9月29日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

hsiu feng

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
位置超好!在市政廳前!
距離各景點都很近,超方便!但飯店旁在施工蓋捷運!我住Governor suite很安靜沒有影響。
於 2018 年 9 月住了 1 晚
Rex Hotel Saigon 於 2018年9月26日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Richard (taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
friendly and professional staffs, good location.
於 2018 年 8 月住了 2 晚
Rex Hotel Saigon 於 2018年8月30日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Kuan-Lun

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 3 晚
Rex Hotel Saigon 於 2018年8月4日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good experience at the Rex
Nice clean hotel with adequate restaurant facilities. Staff, though unsmiling, were generally courteous.
於 2018 年 7 月住了 4 晚
Rex Hotel Saigon 於 2018年7月16日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Ellen (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 3 晚
Rex Hotel Saigon 於 2018年7月10日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Lemon (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A good one!
The REX Hotel is good (everything...) and the location is prefect... Will stay next time if travel to HCMH
於 2018 年 6 月住了 3 晚
Rex Hotel Saigon 於 2018年6月15日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

thi

讚好:整潔度、職員與服務和住宿狀況
pleasant
於 2024 年 4 月住了 6 晚

6/10 一般

Masahiro

讚好:住宿狀況
ロケーション良い。
於 2024 年 3 月住了 2 晚

4/10 欠佳

Takashi

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
レックススイートを予約し宿泊したが、部屋の詳細内容と写真は、全く信用出来ない。とにかく全ての設備が古い。 詳細にシティービューの記載があるが、実際は中庭ビューで窓が信じられないくらい小さい。窓を空けると鳩が一杯で臭い。 バスタブも無くシャワールーム(写真ではバスタブあり)のみ。シャワールームからは、水漏れが多くトイレ廻りがびしょびしょになる。シャワーの水圧は、かなり弱い。 テラスも無い(写真ではテラスあり)。 テレビもベッドルームにあり、リビングからは一応見えるが、超見にくい。 掃除も行き届いていない。床の清掃は無く、シーツの交換もない。5泊したが、ただシーツを元に戻しただけ。 備え付けのコーヒーカップを使用したが、洗わずに元あった場所に交換したかの様に置かれていた。 アメニティーも日によって補充されたり、されなかったり。 ホテルのルーフバーに行ってみたが、披露宴へやっていて別のルーフバーがあると案内された。座ると何もビューが見えず、フェンス際に立つと外が見えるが、となりの壁しか見えない。 極めつけは部屋清掃の後、部屋が開けっ放しになっていた。マジ最悪。 全く、おすすめ出来ないホテル。 ただ、場所は良い。
於 2024 年 4 月住了 4 晚

8/10 不錯

NEDUMARAN

商務旅客
讚好:整潔度和職員與服務
it is at district 1 which is a prime location. partly old hotel and partly new shopping area ( premium brands) breakfast very crowded
於 2024 年 4 月住了 1 晚

4/10 欠佳

BYEONGIL

不滿:住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Minoru

於 2024 年 3 月住了 2 晚

10/10 優異

Guillermo

商務旅客
Excellent place to stay for business or family trip. People at hotel make you feel at home.
於 2024 年 3 月住了 3 晚
REX HOTEL SAIGON 於 2024年4月6日的回應
Dear Guillermo,Warms greetings from the Rex Hotel Saigon,Thank you very much for taking the time to rate your recent stay with us! We are thrilled to see that you rated us a perfect score. Your satisfaction is our top priority, and we are delighted that we were able to meet and exceed your expectations during your time at Rex Hotel Saigon.We hope to have the pleasure of welcoming you back for another fantastic stay in the future. With many thanks and best regards,REX HOTEL SAIGON

10/10 優異

Masaki (OTSU)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
ドンコイ通り沿い、オペラハウスの近隣にあるホテルで立地は最高です。シャネル、ルブタン等の店舗も入ってます。Grabを使う、使わない距離に中央郵便局や聖マリア教会があります。スタッフ、ドアマンの気遣いは高いと感じました。特にチェックアウト後の観光、スーツケース受け取り時に汗をかいたので着替えを相談したところ、5F プールのロッカー、シャワーをお借りできました。35℃前後での観光であり、着替えができリフレッシュしてフライトに入れたのは嬉しかったです。
於 2024 年 3 月住了 1 晚
REX HOTEL SAIGON 於 2024年4月6日的回應
Dear Masaki,Thank you for sharing your experience with us. We're delighted to hear that our staff and doorman were attentive to your needs during your stay.We're glad we could provide you with a refreshing break from the heat by offering a change of clothes and access to our pool area for a shower. Your comfort and satisfaction are always our top priorities.We appreciate your kind words and look forward to welcoming you back for another wonderful stay.Warm regards,REX HOTEL SAIGON

10/10 優異

manabu

多人同遊
讚好:整潔度、職員與服務和住宿狀況
ホーチミンに来たら必ず泊まるホテルです 雰囲気が良く静かで部屋が広くて大変便利なところにあるので大好きです!
於 2024 年 3 月住了 1 晚
REX HOTEL SAIGON 於 2024年4月6日的回應
Dear our valued guest,Warms greetings from the Rex Hotel Saigon,Thank you very much for taking the time to rate your recent stay with us! We are thrilled to see that you rated us a perfect score. Your satisfaction is our top priority, and we are delighted that we were able to meet and exceed your expectations during your time at Rex Hotel Saigon.We hope to have the pleasure of welcoming you back for another fantastic stay in the future. With many thanks and best regards,REX HOTEL SAIGON

8/10 不錯

John

商務旅客
讚好:整潔度、職員與服務和設施服務
internet is poor with dead spots in room and around property..must improve!
於 2024 年 3 月住了 2 晚
REX HOTEL SAIGON 於 2024年4月6日的回應
Dear John,Thank you for bringing your experience with our internet connectivity to our attention. We sincerely apologize for any inconvenience you encountered due to poor internet service and dead spots throughout our property.Please know that we take your feedback seriously, and we are committed to improving our internet infrastructure to ensure a seamless experience for all our guests. Your comfort and convenience are important to us, and we are actively working to address this issue.We appreciate your valuable input and hope to have the opportunity to welcome you back for a much-improved stay in the future.Warm regards,REX HOTEL SAIGON

10/10 優異

YUKI

於 2024 年 3 月住了 4 晚
REX HOTEL SAIGON 於 2024年4月6日的回應
Dear YUKI,Warms greetings from the Rex Hotel Saigon,Thank you very much for taking the time to rate your recent stay with us! We are thrilled to see that you rated us a perfect score. Your satisfaction is our top priority, and we are delighted that we were able to meet and exceed your expectations during your time at Rex Hotel Saigon.We hope to have the pleasure of welcoming you back for another fantastic stay in the future. With many thanks and best regards,REX HOTEL SAIGON

8/10 不錯

Yoshihiro

商務旅客
讚好:整潔度、職員與服務和設施服務
向かいに部屋があり、カーテンが開けられない
於 2024 年 3 月住了 2 晚
REX HOTEL SAIGON 於 2024年3月17日的回應
Dear Yoshihiro, Greetings from the Rex Hotel Saigon,Thank you for taking the time to share your feedback with us. We appreciate your honest review. We apologize for any inconvenience you experienced. Your comment has been duly noted, and we will address this issue promptly to ensure a better experience for our future guests.We hope to have the opportunity to welcome you back for an even more enjoyable experience in the future.Best regards,

10/10 優異

NORIKATSU

商務旅客
讚好:設施服務
Best location and excellent hospitality.
於 2024 年 3 月住了 2 晚
REX HOTEL SAIGON 於 2024年3月17日的回應
Dear NORIKATSU,Warms greetings from the Rex Hotel Saigon,Thank you for sharing your feedback with us! We are delighted to hear that you enjoyed the prime location of our hotel and experienced excellent hospitality during your stay. Your kind words mean a lot to us and serve as motivation for our team to continue delivering exceptional service to all our guests.We appreciate your patronage and hope to have the pleasure of welcoming you back to Rex Hotel Saigon in the near future.Warm regards,REX HOTEL SAIGON

10/10 優異

Ly

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful place
於 2024 年 3 月住了 1 晚
REX HOTEL SAIGON 於 2024年3月17日的回應
Dear Ly,Warms greetings from the Rex Hotel Saigon,Thank you very much for taking the time to rate your recent stay with us! We are thrilled to see that you rated us a perfect score. Your satisfaction is our top priority, and we are delighted that we were able to meet and exceed your expectations during your time at Rex Hotel Saigon.We hope to have the pleasure of welcoming you back for another fantastic stay in the future. If you have any specific feedback or suggestions you would like to share with us, please feel free to reach out. Your input is invaluable as we strive to provide the best possible experience for all our guests.Warm regards,REX HOTEL SAIGON