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休斯敦/阿塔斯科西塔希爾頓歡朋套房酒店的評價

2.5 out of 5
休斯敦/阿塔斯科西塔希爾頓歡朋套房酒店
19108 Moon Trail Dr, Humble, TX

評價

9.4

完美

10 分評分，優異；484 則評價中有 371 則" "
8 分評分，不錯；484 則評價中有 76 則" "
6 分評分，一般；484 則評價中有 18 則" "
4 分評分，欠佳；484 則評價中有 11 則" "
2 分評分，很差；484 則評價中有 8 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.6/10 

住宿狀況

9.4/10 

環保程度

評價

2/10 很差

Dwana

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚

10/10 優異

Greg

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was a great stay, hotel is clean and well kept, updated. Ill be back again.
於 2024 年 5 月住了 15 晚

6/10 一般

Melissa

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Needs microwave
於 2024 年 4 月住了 2 晚

6/10 一般

William (Seattle)

商務旅客
讚好：整潔度和職員與服務
不滿：住宿狀況
No hot water for three days. No refund, no solution, just a ‘Sorry, I’m not the maintenance person’ from the front desk. Crazy, neither am I.
於 2024 年 4 月住了 2 晚

10/10 優異

Sandra

於 2024 年 4 月住了 1 晚

10/10 優異

Lakeisha

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The grass was unmanicured in front
於 2024 年 4 月住了 1 晚

10/10 優異

Tina (Katy)

於 2024 年 4 月住了 1 晚

8/10 不錯

Jimmy

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
surrounding area
於 2024 年 3 月住了 2 晚

10/10 優異

Trang

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Me and my 1 year old stayed here for 2 days. I just bought a house in Kingwood but didn’t have electricity set up yet so we had to stay at the hotel until it came on. The staff/ front desk were so sweet and nice. My electricity came on in 24 hrs but I decided to stay the second night at the hotel because I was so content lol. Would totally come back

10/10 優異

Jamie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean
於 2024 年 3 月住了 1 晚

10/10 優異

NAOMI

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Rooms were clean and spacious
於 2024 年 3 月住了 1 晚

6/10 一般

Rioger

家人同遊
讚好：整潔度、職員與服務和住宿狀況
It was quite, nice and simple. All I needed for my family for one night…
於 2024 年 3 月住了 1 晚

10/10 優異

Michelle

讚好：整潔度、職員與服務、設施服務和住宿狀況
I am very picky about cleanliness, and my room was very clean upon my arrival for my 3 night stay. Traveling alone for my son’s was also a concern for me. Although he stayed one night with me, the other 2 nights of my stay I felt completely safe, even coming in late. The fitness center was very nice, and the complimentary breakfast had so many choices. Hampton Inn will be my first choice when choosing a hotel again.
於 2023 年 12 月住了 3 晚

10/10 優異

Roy

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Recommend A+++
This place is amazing. Clean, the breakfast was very good, rooms very clean, nice gym area, pet space clean.
於 2023 年 12 月住了 1 晚

8/10 不錯

Glency

於 2023 年 11 月住了 3 晚

10/10 優異

KeShareon

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

richard

讚好：整潔度
Clean & safe
於 2023 年 11 月住了 1 晚

10/10 優異

Dwight

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property was walking distance to restaurants, Walmart, sports bar and breakfast was well prepared.
於 2023 年 10 月住了 1 晚

10/10 優異

Waylon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great experience
Bed was very comfortable. My room did not have a bath tub so can not speak of it but my shower was great. My room temperature stayed a crisp 72° and it felt great as well.
於 2023 年 10 月住了 1 晚

10/10 優異

Grecia (San Antonio)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚
Management 於 2023年11月27日的回應
Happy to hear you had a great stay. We hope to see you again soon!

10/10 優異

Tim

於 2023 年 10 月住了 2 晚
Management 於 2023年11月27日的回應
Thank you for taking the time to write a review.

10/10 優異

Donnie

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice
Gym was a great gym. Room was nice. Hotel was quiet
於 2023 年 10 月住了 1 晚
Ravi P 於 2023年10月17日的回應
Thank you for posting such a great review. I'm thrilled that you enjoyed our gym and facilities. Thank you for choosing Hampton Inn and Suites. We hope to see you again soon.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very comfortable and clean. Service was excellent.
於 2023 年 10 月住了 1 晚
Ravi P 於 2023年10月13日的回應
Thank you for taking the time to write a review of your stay. I'm thrilled that everything was to your satisfaction. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

10/10 優異

Iris

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Ravi P 於 2023年10月13日的回應
Thank you so much for posting a review of our property. I'm glad that you enjoyed your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

10/10 優異

Kevin

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Awesome as always
於 2023 年 9 月住了 1 晚
Ravi P 於 2023年10月13日的回應
Thank you so much for posting a review of our property. I'm glad that you enjoyed your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

10/10 優異

Michael

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Staff were very friendly and accommodating
於 2023 年 9 月住了 3 晚
Ravi P 於 2023年10月13日的回應
I appreciate you taking the time to write such a wonderful review. I truly appreciate your comments regarding the staff. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

10/10 優異

Melissa

於 2023 年 6 月住了 3 晚
Ravi P 於 2023年10月13日的回應
Thank you so much for posting a review of our property. I'm so pleased to hear that your stay was comfortable. Thank you for choosing Hampton Inn and Suites. We hope to see you again soon.

10/10 優異

Mureen

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing
The staff was amazing. Very clean rooms! No complaints!
於 2023 年 9 月住了 2 晚
Ravi P 於 2023年10月13日的回應
Thank you for your amazing review of our property. I'm thrilled that everything was to your expectations. Thank you for choosing Hampton Inn and Suites. We hope to see you again soon.

10/10 優異

Jasmine

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 4 晚

2/10 很差

Luis A.

不滿：整潔度和職員與服務
Hknnb. VGvbnkkkk
於 2023 年 9 月住了 3 晚

10/10 優異

Richard

讚好：整潔度
於 2023 年 9 月住了 1 晚

10/10 優異

Vonne

於 2023 年 8 月住了 1 晚

8/10 不錯

Shirley

於 2023 年 8 月住了 1 晚

10/10 優異

Judy

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice property, but road construction out front of the property up and down the street is noisy and difficult to maneuver.
於 2023 年 7 月住了 2 晚
Hotel Management 於 2023年7月18日的回應
Thank you so much for posting a review of our property. Please accept our apologies about the city's nearby roadwork. Still, we are happy to know your stay went well. We look forward to providing you with another comfortable stay in the future.

10/10 優異

Willie G

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice Friendly Environment to Stay
Nice clean and friendly place to stay. You also have stores and restaurants to visit with good food.
於 2023 年 7 月住了 2 晚
Hotel Management 於 2023年7月18日的回應
Dear Willie, Thank you for sharing your comments with us. We look forward to hosting you again in the future.

10/10 優異

Fawad

多人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
The person who checked us in was leaning forward against the counter, his butt sticking out, reached up to the keyboard while away from the computer and counter as if he was planning to lay on the counter, in that way he used the keyboard to check us in We thought it was very unprofessional as the hotel is almost a 5 star hotel!!
於 2023 年 7 月住了 1 晚
Hotel Management 於 2023年7月18日的回應
Thank you very much for bringing this to our attention. We would love to have another chance to provide you with a better experience the next time you're in town.

8/10 不錯

Schnell

於 2023 年 6 月住了 1 晚
Hotel Management 於 2023年8月4日的回應
Dear Schnell,Thank you for choosing Hampton Inn & Suites Houston/Atascocita. We hope to see you again soon.

10/10 優異

Markeeta

讚好：整潔度、職員與服務和住宿狀況
Ivan was amazing and assisted me with everything. This was by far the best customer service ever!
於 2023 年 6 月住了 1 晚
Hotel Management 於 2023年6月23日的回應
Dear Markeeta, Thank you so much for sharing your experience with us. It's great to hear about our team! Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

4/10 欠佳

Jason

於 2023 年 6 月住了 1 晚
Hotel Management 於 2023年7月11日的回應
Dear Jason, Your feedback is very important to us, so thank you for sharing. Thank you for choosing Hampton Inn and Suites. We hope we have the opportunity to see you again in the future.

8/10 不錯

Jason

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
20 mins to IAH
Not sure why this is so highly rated other than for EXCELLENT customer service. Breakfast was gross except for the waffles.
於 2023 年 6 月住了 1 晚
Hotel Management 於 2023年6月13日的回應
Dear Jason,Thank you for posting a review. I am happy to read your remarks about our wonderful team. However, I am very sorry the breakfast service was not the same. Thank you again for your comments and we look forward to having you stay with us again soon to see the improvements we have made.

10/10 優異

Jorge

讚好：整潔度、職員與服務和住宿狀況
Great stay
Hotel Management 於 2023年6月13日的回應
Dear Jorge,Thank you for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

10/10 優異

Khamla

於 2023 年 5 月住了 3 晚
Hotel Management 於 2023年6月23日的回應
Dear Khamla, We are so very happy to hear you had a great stay with us! We would love to see you again, should your travels bring you back to our area.

10/10 優異

Ervin

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 2 晚
Hotel Management 於 2023年6月13日的回應
Dear Ervin,It is so rewarding to read that you had a great stay with us. Thank you for your comments. We look forward to hosting you again in the future.

10/10 優異

RICHARD

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
Great hotel
HOTEL was super nice. clean & looks almost new. Rooms were large & shower & bed was great. Check in was super slow. Clerk says they had new system & he struggled. Then got to room & key didn't work. Room was on 3rd floor & at end of hall so lugging luggage was a task! FOR this , I rated service as med....but they did try & had to get 2nd person involved . But tired & wanted to get to room was our goal. I'd stay there again but next time I'll check on on app & not front desk!
於 2023 年 5 月住了 2 晚
Hotel Management 於 2023年5月15日的回應
Dear Richard, Thank you for posting a review. We apologize for the delay at check-in, but are happy to know you enjoyed your stay. Thank you again for your comments and we look forward to having you stay with us again soon to see the improvements we have made.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚
Hotel Management 於 2023年5月15日的回應
Thank you for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

10/10 優異

Kimberly

於 2023 年 5 月住了 2 晚
Hotel Management 於 2023年6月13日的回應
Dear Kimberly,We are happy to hear you had a great stay with us. We would love to see you again, should your travels bring you back to our area.

6/10 一般

Heather

商務旅客
不滿：職員與服務
Gave us the wrong room.
We reserved a room with 2 queen beds but the hotel must have given our room to someone else. They wouldn’t switch us to our reserved room. We ended up with a king instead
於 2023 年 4 月住了 2 晚
Hotel Management 於 2023年5月1日的回應
Dear Heather,Thank you for the feedback about your stay at our hotel. We apologize for falling short on your request. We hope to see you again for a more delightful experience next time you return to the area.

8/10 不錯

Lesa

於 2023 年 4 月住了 1 晚
Hotel Management 於 2023年6月13日的回應
Dear Lesa,I want to thank you for taking the time to post a review of your stay. We would love to see you again, should your travels bring you back to our area.

10/10 優異

Fusun

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Shower did not spray enough water to remove the shampoo from my hair. Breakfast was offering really limited items. The staff was very nice, professional. Overall hotel was extremely clean well maintained.
於 2023 年 4 月住了 5 晚
Hotel Management 於 2023年4月27日的回應
Dear Fusun, Thank you for taking the time to write a review of your stay. We appreciate you letting us know to check the shower pressure. We are sorry for this issue but are happy to read that we provided you with a clean and comfortable stay. We look forward to welcoming you back in the future!

10/10 優異

Carol

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 4 月住了 1 晚
Hotel Management 於 2023年5月17日的回應
Dear Carol,Thank you for your review. We look forward to seeing you in the future, should your travels bring you back to our area.