兵庫縣日式旅館

「The general hardware of the hotel is good. I dislike most is the confusing check-in and check-out time information I received from the hotel and Expedia. In the information I got from Expedia, both the check-in time 3 pm and 5 pm and check-out time 10 am and 11 am appeared. When my wife and I checked in at the hotel, the front desk indicated that the check-in time was 3 pm and check-out time was 11 am. On my last day, the front desk informed me that the check-out time was 10 am, not 11 am. To me...

「We like the private onsen compartments for family use. We hope that the hotel can further improve their service by sending emails to customers 2 days before the booking about the hotel shuttle, so that the customers would know how to contact and arrange for shuttle bus to the hotel and where to wait for the shuttle to pick them up when they arrive at the bus stations, carrying heavy baggage.」

「房間寬敞舒適, 溫泉好正, 房內進餐, 員工服務一流, 榻榻米超舒服好眠」

「和之前一樣高質」

「飯店環境清靜優雅，員工服務親切體貼，房間寬敞舒適又乾淨，雖是傳統溫泉飯店但非常新穎。不管是說中文或英文都有相對應的員工服務。 飯店下午四點後有提供城崎車站接駁的服務，可以走到車站對面的遊客服務中心請人員幫忙通知飯店來接駁。 如果想在城崎溫泉住一晚，非常推薦水翔苑。」

「-The kaiseki dinner was excellent, offering a great selection and a private dining space. -The breakfast buffet also had plenty of choices. -I last visited a few years ago — the hot spring was outstanding back then, quiet and relaxing. This time, it seems to have been renovated, and the number of guests has clearly increased. -On a side note, there was an uncomfortable incident in the onsen area: a woman (who spoke English and appeared to be Chinese) was holding a mobile phone under her yukata,...

「親切有禮」