神戶日式旅館

「和之前一樣高質」

「Neat, very polite and friendly staff」

「環境乾淨舒適，職員有禮。溫泉小巧但乾淨，遇上人多時會比較擠迫。期待下次有更多時間可享用旅館早餐及設施。」

「The general hardware of the hotel is good. I dislike most is the confusing check-in and check-out time information I received from the hotel and Expedia. In the information I got from Expedia, both the check-in time 3 pm and 5 pm and check-out time 10 am and 11 am appeared. When my wife and I checked in at the hotel, the front desk indicated that the check-in time was 3 pm and check-out time was 11 am. On my last day, the front desk informed me that the check-out time was 10 am, not 11 am. To me...

「We like the private onsen compartments for family use. We hope that the hotel can further improve their service by sending emails to customers 2 days before the booking about the hotel shuttle, so that the customers would know how to contact and arrange for shuttle bus to the hotel and where to wait for the shuttle to pick them up when they arrive at the bus stations, carrying heavy baggage.」

「客間很舒適，泊車很方面。食物很美味，而且款式超多。推介！」

「-The kaiseki dinner was excellent, offering a great selection and a private dining space. -The breakfast buffet also had plenty of choices. -I last visited a few years ago — the hot spring was outstanding back then, quiet and relaxing. This time, it seems to have been renovated, and the number of guests has clearly increased. -On a side note, there was an uncomfortable incident in the onsen area: a woman (who spoke English and appeared to be Chinese) was holding a mobile phone under her yukata,...

「親切的服務，體驗日式風情」

「素敵な施設でとても居心地よく過ごせました。料理は食材へのこだわりも感じられ、晩御飯・朝食ともに美味しくて満足度高かったです。 スタッフの皆さんが親切に対応してくださり、お世話になりました。 また利用できたらと思います。」