西门罗艾克汉密尔顿博览中心附近酒店

“Better breakfast needs to be fixed”

“Pulled back covers and found large stained area on sheets. Went to front desk and was offered another room on higher floor but elevators were not working. Was told house keeping was not available to replace bedding. So I booked another hotel and left ”

“M”

“Wonderful”

“Not a horrible place but the floor in our room had a hump in it running the whole length and raised about 1-1/2". Either structural damage or damage from the humidity from the pool being under the room. One of the lights was hanging off the wall. the couch bed was pretty old and not comfortable at all. Pillows were stained. Staff was great though. I didnt tell them these issues because i dont like being "that guy"”

“My reservation was for 4 guests in a room with one king bed and a sofa bed. Upon arrival, the sofa bed was not prepared and did not have any sheets, blankets, or pillows available for use. This made the sleeping arrangements inadequate for the number of guests included in the reservation. Additionally, the elevator was out of service, creating a major inconvenience during our stay. Furthermore, the toilet was not functioning properly and had to be manually plunged every time it was used, which……

“They don’t have any baby crib for my baby...”

“The staff was very nice and friendly. However, the room door didnt lock and the joining room door didnt lock either, so they had the wardrobe blocking the door just enough the next door neighbors couldn't get into our room. We definitely weren't safe from having visitors. The toilet flushed if you held it down a few times but it took some extra effort. The breakfast wasn't great either but we won't complain when its complimentary. I wouldn't stay there ever again but it sufficed for a bed to……

“The hygiene conditions are terrible, very unclean, lack of hair dryer”

“Terrible experience – hygiene and safety issues The rooms and amenities are in very poor condition. The breakfast area was dirty, the hot food looked unappetizing, and the utensils provided were visibly rusted. Inside our room, the key latch didn't function and the light bulb kept flickering on and off. When we asked to switch rooms, the bathroom sink fixture in the second room was completely wobbly and felt like it would fall off at any moment. We barely managed to stay the night and left as……

“This place is not kept up and sketchy people all around.”

“It says on thing free breakfast but I get up at 7:45 and then they said that breakfast closes at 7:30 and they're out of everything don't go stay there sorry ladies and gentlemen”

“Great location, very comfortable and the breakfast was amazing!”

“Charming, great location, would book again 100%”

“Great hotel in a quaint neighborhood! Room and property were clean and staff provided great service, including a glass of champagne at check-in! This was also the perfect location to see the fireworks. Will definitely stay here again if we are in Monroe!”

“So so”

“Spacious and clean room. Good breakfast, complementary water bottles ”