Philadelphia Independence Visitor Center Hotels

"Great location and fantastic customer service "

"Good location but house keeping very lacking (my room was not cleaned for 2 weeks, had to request TP & towels, trash was never removed, elevators were not vacuumed weekly let alone daily) worst was expensive headphones left behind, notified front desk 6am from airport - never found. "

"Rooms should come with water bottles And bathrobes for Bonvoy elite members"

"Room is okay. No coffee maker and small bottle of water 8 dollars. Limited options nearby to eat. Isolated area but good if interested in going to Independence Hall. I usually stay in Rittenhouse Square which is far better for a stay in Philly for a weekend "

"Was pleased room looked just like I had booked. For price the room was bigger and more authentic than if we had booked a little closer to independence hall. Not far by any means though…maybe another 5 min walk. Fireplace didn’t work but was more just curious to turn it on, wasn’t a big deal but appropriately cold outside. Would definitely consider again. Probably don’t use the parking lot next door read some bad things about it and pretty sure I saw an SUV with window broken. I didn’t have any issues at old city auto park a little down the way."

"Location was good - close to historic sites. Had an issue with the check in. My Expedia reservation said check in was at 3:00 pm. The person at reception said that was incorrect and check in was 4:00 pm. But, if I paid $10.00, I could get into a room. Seems like a scam."

"Maybe it was just this weekend, with basketball and volleyball tournaments, and teams staying at the hotel, but the place was hectic, the elevator broke down (I had to walk down 20 flights of stairs to meet up with my family), and they didn't clean the room. I have always been happy with Sonesta hotels, but I won't come back to this one."

"Everything was great- including lovely people at the front desk- except the wouldn’t hold our bags after check-out. We’ve never experienced that from a hotel before, and we weren’t expecting to lug our suitcases to the convention center and dinner. "

"Yes"