Itoigawa Spa Hotel

"There was a stain on the tatami floor. It also seems to be the season when small insects or cockroaches appear. Despite staying on a high floor with no windows open, I noticed these bugs in the common areas. It would be good if the staff could address this issue rather than letting them roam freely in those spaces."

"Staff were very helpful and buffet was well managed though very busy at times. The onsen was of good size . Beautiful views. "

"Loved our room! Everyone was friendly and the onsen was remarkable. "

"Very good service … using Google translate to explain the details about the special Japanese meals prepared"

"This hotel is amazing on all counts, legendary breakfast beyond wildest dreams and expectations, a cornucopia of delights. I will return and recommend to anyone and especially my friends and family"

"The location is very good and convenient to the train station- 3min walk. The view from the property is amazing. The room was very spacious and with fantastic view too. Staff is super friendly. Included dinners were excellent. Breakfasts was good enough."

"Would go again!"

"客室には電子レンジはなかったが　階には一つあったので使えて良かった 部屋のエアコンは拭き掃除されてなく ちょっと吹いたら真っ黒で...汚かった 少し吹いておいて欲しい 館内がとても広く　迷子になっている高齢の方が多かった　 ベッドは　少しへたっていて腰が痛くなった 景色はとてもよく　全体的には良いホテルでした"