Miami James L. Knight Center Hotels

"Stayed at this hotel twice but this time wasn’t that great. Was offered a room upgrade several days before and was never told that the room I requested wasn’t available until I checked in which would have been really helpful to know beforehand. Waited almost 45 minutes in the check in line. Watched people in front of me get offered a drink upon check in and I was not offered one. Valet took upwards to 30 minutes to both order and retrieve vehicle. Got assistance with luggage upon check in but then was verbally pressured for a tip afterwards. Asked Front Desk for engineering assistance… nobody showed up. Asked for help with luggage on checkout and the bellman didn’t even help load the luggage to the car they just left us alone with the cart in the middle of lobby and left."

"Yes its across bayside"

"The bedding had stains on it as well as the towels, whenever calling down to the front no one would answer so we’d have to go down to get what we needed. When i asked for toilet tissue for the bathroom they gave me a box of kleenex. room looks nothing like the picture and very small"

"Fantastic condition, very helpful and friendly staff. Extremely high-tech. Tight quarters though well worth the trade off for the phenomenal location as it’s right in the heart of Brickell, next door to great restaurants and a 5-minute walk to the train/bus. "

"Very casual hotel. Staff as was very friendly and thorough. "

"Great staff, great amenities, very accommodating with access to hotel before and after checkout. Rooftop is nice but smaller than expected, music extremely loud for the small space and some of the cushions had a weird smell and were dirty. "

"Excellent"

"Overall I wanted to love this property from the pictures, but after spending my time there it was pretty ok. We got to the room and it was really nice, despite the view having some constriction but overall still nice. I lived the bathroom the most. The kitchen area was nice as well but the fridge was not cleaned properly. There was hair in a lot of different places and it seemed like the room wasn’t thoroughly cleaned which I was not happy about but I just ignored it. Call me old school but I wish they had an iron and iron board, instead they had a steamer. The pool had a bit of construction going on but it was okay overall. This hotel has a lot of potential and I enjoyed my stay, just didn’t have the wow factor that I was expecting."

"Great hotel"