「We have been pleasantly surprised with the cleanliness and comfort of this hotel. The room has quality mattresses, upscale pillows, bedding, and towels, and looks modern with newer furnishings and carpet. Everything has been remarkably clean and pleasant. I can highly recommend staying here, and we would be happy to come back again.」
「The staff was uninformed and understaffed and did not have any information on the only elevator being taken out of service. The front desk gave us 3rd floor rooms for 3 nights and did not tell us elevator was out of service. Carrying all of our luggage up 3 floors after traveling hours was not pleasant.」