The HVAC in our room did not function. We were in a family room with 3 kids. I was told by the front desk that it was “an old building” and the HVAC control didn’t actually do anything as it was central… it was blowing warm air instead of the needed AC cold air. I was not offered anything for the problem.
Tim
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月16日的回應
Thank you very much for staying at Izu Imaihama Tokyu Hotel the other day.We apologize for any inconvenience caused regarding the air conditioning.We will take your comments seriously and strive to improve.Thank you for your post.Izu Imaihama Tokyu Hotel
8/10 不錯
??
2024年4月5日
讚好:整潔度、職員與服務和住宿狀況
??
於 2024 年 3 月住了 1 晚
Manager 於 2024年4月12日的回應
Thank you for your contribution to the evaluation points.We look forward to seeing you again.Izu Imaihama Tokyu Hotel
8/10 不錯
Mike
伴侶同遊
2024年4月2日
Sehr angenehme Unterkunft, saubere und sehr freundliches Personal, lediglich der Wellnessbereich ist in die Jahre gekommen
Mike
於 2024 年 3 月住了 2 晚
Manager 於 2024年4月2日的回應
Vielen Dank, dass Sie neulich das Izu Imaihama Tokyu Hotel genutzt haben.Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben.Wir freuen uns auf ein Wiedersehen.Izu Imaihama Tokyu Hotel
The shower head is not adjustable so only very very tall guests can enjoy a satisfactory shower. I am 5 feet tall. The hotel shuttle bus service is good but can be excellent if one/two more ride/s can be added between 5pm and 7pm from the train station to the hotel.
Irene
於 2024 年 2 月住了 2 晚
Manager 於 2024年4月12日的回應
Thank you very much for staying at Izu Imaihama Tokyu Hotel the other day.We were relieved to see that you were satisfied with your stay at the hotel.We look forward to seeing you again.Izu Imaihama Tokyu Hotel
Thank you very much for staying at the Izu Imaihama Tokyu Hotel.We are very happy to hear that you were satisfied.We sincerely look forward to seeing you again.Thank you for your contribution.Izu Imaihama Tokyu HotelManager