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“Everything was great!!!”

“Very clean .”

“No one attended to us at check in for 15 minutes - my wife finally found someone cleaning the rooms to come to the front desk - none of the amenities listed online were open - no restaurant or bar. Would never stay at again”

“No ice machine”

“Great hotel”

“你點即中 員工熱情 幫手 我們好夜才到 前臺 工作人員仍然等待我 而且也幫我們搬行李 房間可接受 之前有一點點味道”

“We were under the impression that a continental breakfast was included with our stay, but it was a disappointment every morning. The breakfast area was consistently messy, with many items either unavailable or not replenished. The juice and milk dispensers were frequently empty, and several advertised breakfast options were missing. The hotel itself is outdated, which wasn’t a major concern for us. However, the lack of upkeep, especially in the bathrooms, and the absence of the advertised……

“Loved it! Great area. So much to do in walking distance.”

“It was spacious, clean, and friendly. It definitely fit the bill.”

“I've stayed here a few times on work trips to Naperville. Has generally been very good, but this last time was not. Hotel was just generally dirty - hallways, lobbies, etc. Room was fairly clean. Shower had a constant drip that if the shower door was left open, would splash onto the walls and the floor, leaving a puddle and soaking the wall. Toilet had trouble flushing. Front desk was helpful to help get us into another room just down the hall, but very awkward and unpleasant about it. New……

“We booked this room and arrived to find a family living there. The family said this has happened on several occasions. We called the host number and he said the property should not have been listed. I contacted Expedia and they refunded us the payment but we were left trying to find accommodations for 7 people last minute.”