Nikko Kita hotels

"There are many shops and restaurants within the building itself. This made it more enjoyable as we didn't have to go far to buy things we needed and go out for meals. The staff were all very courteous and helpful and a pleasure to deal with."

"Room was very warm when arriving "

"This property was clearly labeled as VIP Access on Expedia. At check-in, the hotel staff stated that they are not a VIP Access property and that no such benefits exist. I also contacted the hotel through Expedia the day before arrival to request an early check-in. The hotel confirmed they never received the message. At the front desk, early check-in was offered only if I paid extra to upgrade the room, despite the VIP Access labeling shown on Expedia. This is a serious service failure. Properties should not be advertised as VIP Access if the hotel itself denies participation, and guest messages must be reliably delivered. The experience caused confusion, wasted time at the front desk, and significantly damaged my trust in Expedia."

"Very clean, close to the subway, and friendly staff."

"Clean rom, friendly staff"

"No gym. No bar. Breakfast OK."

"The room was clean and the staff very pleasant and helpful. I only gave it an okay rating as the breakfast options were terrible and very limited."

"Great location and an amazing view."

"We stayed on the 24th floor, loved the view, the bath tub was big and the shower was nice, they even provided complimentary bath salts. The location was convenient. The bed was comfy, the pillows were a bit too soft for our liking but there were 4 so could double up. The terrarium in the lobby was very pretty."