「I requested breakfast but was told they didn’t do it anymore.
The stairs were cramped with 2 turns and inadequate/absent rails.
We did not meet any staff. There was a note saying how we could ring them.
The hot and cold water at the wash basin were plumbed in the wrong way round. I did not see any indicator for which was hot or cold. It matters because this is where you fill the kettle.
The bed was comfortable and the room was warm.」