"The hotel room is good. Having said that, there were a lot of people queuing up to check-in at peak hours. I chose this hotel because of the location and the high rating for the breakfast. But I do not think the breakfast is really that good. I have been staying in more than 5 different 5-star hotels in Tokyo in the past 10 years. Many Japanese brand hotels typically offer reasaonably priced and delicious breakfast. The breakfast we had at this hotel was good, but not outstanding. Choice of food was ok. Problem being out of 5 days we had to wait for 4 days for at least 20 minutes before we could be seated. Two days we chose the Japanese breakfast at the Japanese restaurant to avoid the queue but only the first time we did not have to wait, the second day we waited for more than 20 minutes before we could be seated and then we waited for another 20 odd minutes for the food. At maximum the hotel could open 4 venues but only the first two days during our stay that they opened all four venues. For the rest of the days they just opened 2 venues. We were disappointed with this arrangement. WIth the number of rooms in the hotel and the number of guests who have already paid for the breakfast, I think the hotel can definitely have a better planning and arrangement to make guests having a better experience to enjoy their breakfast. For travellers breakfast is important as usually they will have a long day outside. Hence I think we will not choose to stay in this hotel again."
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