Kuroto Spa Hotel

"Indoor shopping and lots of amenities. Staff is quick to accommodate with check in and out and directions. I wish there was outside air as the windows could not open for fresh air. "

"Excellent location. Pay more and get a room facing Tokyo Tower."

"easy access to terminal 3"

"The Hotel staff were excellent. Very helpful. The room was clean and had all that I needed. There was a happy hour fro 5 to 7pm with free drinks and snacks. Breakfast was very good. A large selection of foods. I would definitely recommend this hotel and stay here again."

"Great place but rooms don’t have air conditioning "

"Great all round highly recommend "

"Everything was exceptional! Size of the room was perfect for 2 as there was a sofa between the beds."

"Clean room, views are amazing!"

"This was an excellent hotel stay in Tokyo! I've been to the city several times over the past few years and stayed at all sorts of hotels from 3-stars to 5-stars and this one was by far my favorite. Location/Transport: - 5min walk from Shimbashi station, very convenient - 5min walk from Higashi-Ginza station - 5min walk from Shiodome station - 8min walk from Ginza station - Taxi stop right outside - All of Ginza at your doorstep! - 8min walk from Hamarikyū Gardens - Lawson right downstairs, FamiMa and 7/11 a stone's throw away Amenities: - Luggage storage & delivery service - Currency exchange * NO laundry/dryer machines though. Cleanliness: 4.5/5 stars, you can decide how often you want your room cleaned and to what extent. Service: 5/5 stars, they have very friendly bilingual staff who are willing to meet all your needs! I did use their laundry concierge service for two special wash items and was very happy with the service. It was a little pricey but considering the speed and care with which they handled my knit dress, it was worth it for me. We did not have hotel breakfast or eat at the attached restaurant since we were in Ginza with so many other options nearby, so I cannot comment on those services. I'll definitely strongly consider this hotel again for my next trip to Tokyo!"