staff Khoji is very helpful and enthusiastic to suggest travel information to different sightseeing points.
Kai Tat
8/10 不錯
On yi (hk)
2016 年 8 月 12 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very cool staff but helpful upon request. Cannot earlier check-in or late check-out despite they have rooms. Public bathing area is small. Food is delicious. Reserved car parking but still need to give money as the nearby public parking service.
During the week at New Osaka Shinsaibashi, we switched a room from the sixth floor to the eighth floor. Some neighboring guests from China were so noisy in the late evening. A clerk at the front desk helped us quiet them down.
Room was large. There is very little AC in the hallways. It took a long time to cool off the room, but then it was ok. There was no room service cleaning, we just got clean towels. If you want to experience this type of accommodations- and experience, one night will be more then enough. Location is great - walking distance to Gion district, geisha theater, etc
Irina
於 2025 年 7 月住了 2 晚
10/10 優異
Kristine
多人同遊
2025 年 7 月 2 日
讚好:整潔度、設施服務和住宿狀況
The location was perfect. The tatami rooms were in very nice condition and the staff was helpful. They do not forward luggage but the Kuroneko office was in front of the hotel. It was everything we were looking for within our budget.
Kristine
於 2025 年 5 月住了 2 晚
10/10 優異
Molly (San Diego)
2025 年 6 月 30 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Such a pretty property and their food is amazing. The staff were always kind and helpful. Would definitely return!