staff Khoji is very helpful and enthusiastic to suggest travel information to different sightseeing points.
Kai Tat
8/10
Very cool staff but helpful upon request. Cannot earlier check-in or late check-out despite they have rooms. Public bathing area is small. Food is delicious. Reserved car parking but still need to give money as the nearby public parking service.
During the week at New Osaka Shinsaibashi, we switched a room from the sixth floor to the eighth floor. Some neighboring guests from China were so noisy in the late evening. A clerk at the front desk helped us quiet them down.
The staff were extremely helpful
We had half board
The food was great
Dinner is served inYour room
I do not eat meat and the hotel made a substitution
Very kind of them
lindsay
於 2025 年 6 月住了 2 晚
10/10
Tolles, ruhiges Ryokan mit sehr freundlichem Personal. Herausragende japanische Küche sowohl morgens als auch abends!
Heiko
於 2025 年 6 月住了 2 晚
10/10
The care, attentiveness, friendliness and helpful suggestions and prime location are excellent. Highly recommended
Eric
於 2025 年 4 月住了 1 晚
10/10
The property was lovely and the staff were very kind. We will definitely stay here again.
Michele
於 2025 年 5 月住了 3 晚
10/10
Loved this hotel so much! It’s small but cozy. As soon as you walk in you take off your shoes and I loved that. They also offer you green tea when you check in. The location is very close to Gion and the hotel is a 15 minute walk to the closest station. The rooms are spacious and since the hotel is small I had the onsen all to myself at times which I really liked. The staff were all great and overall I highly recommend this ryokan.