Santa Elena La Casona Hotels

"What an absolute gem of a hotel! The grounds are stunning and well taken care of. Breakfast was great and it was included in the cost of the room. The pool was clean and cool which was great on a hot day. The shower was refreshing with good pressure and the wi-fi was very reliable. We saw howler monkeys, iguanas and lots of different birds at the property, so make sure you take the time to go for a walk around My only complaint was that the bed was very hard and with back issues I woke up sore every day. Bring a mattress pad if that is an issue for you."

"DO NOT BOOk THIS HOTEl!!! This hotel is the worse hotel I have ever been. Do not have restaurant only a salad bar and all the food is exposed to the flies. The only bar open has a ice chest that is rusted and all the flies are around the ice chest. Everything is so gross and filthy. Please don’t make the same mistake I made. We booked this hotel and had to be transferred to another hotel we didn’t even stay 1hr. DO NOT GET THIS HOTEL 1-10, I rate it a 0. "

"I stayed at the hotel. The room had an ocean view, was clean, and comfortable. The only inconvenience was that the AC wasn't cooling enough. I requested a technician to fix the issue, but none was ever sent."

"Pool yes"

"Good family place. I wish there were more shaded areas close to the pools. The stone used around the pools must be replaced; they were a huge hazard to fall when wet and burn your feet really bad; we saw a few people falling. The room was OK; nothing special but are in need of upgrades & basic maintenance. Our bathtub for instance did not hold water. The staff is great and the nature around you beautiful. All-in-all a great place but compared to the Ritz-Carlton around the corner the Four Seasons is no longer the best hotel in the area."

"The property is beautiful!! Check in was a challenge as they wanted us to use the Riu App which did not work for us. Finally we received physical key cards. Our room was also lovely. Housekeeping was a bit hit and miss when it came to re-stocking towels. Sometimes we were only given two bath towels and we went without hand towels or facecloths. However in using the Riu app we were able to notify housekeeping and the next day the towel situation was resolved. The mini bar service is only restocked every other day. On day 3 of our stay, I saw the tiny notification in the bathroom that the water is non-potable. Yikes!! Given that the bathroom water is non-potable, we had to request additional water daily through the Riu App. The only restaurant on the property that takes reservations is the Steak House. We were able to reserve for 2 nights. The first night our reservation was at 7 pm. The servers were excellent but were definitely geared to get us in/out as quickly as possible. We asked for the menus but instead were directed to a qr code. The meal was rushed although we did our best to try and relax. However after dessert at about 8:15 we had a very stressed ‘hostess’ come to our table and ask if we’d had dessert. We said yes it was delicious. She said why are you still here? I said do you want us to leave? She said Yes!! So we did!!"

"Very relaxed place, slightly older crowd, people are here for peace and quiet. There is a private beach better than those over-rated beaches at Playa Coco and and Playa Hermosa. There is a good pool and pool bar. Howler monkeys move through the trees and you can see them every day. The staff of young people were wonderful and very attentive and accommodating. Sergio, Greddy, the young women at the reception were wonderful. The breakfasts were very good. The food was fine, but it also was fun to go and eat out in nearby Hermosa (5 minute drive by Uber). There is no animation here so it is not ideal for kids. This was fine with us. All in all, a very relaxing and enjoyable place. "

"It was enjoyable. We liked staying there. We just had a few issues with the electric - AC, and hot water. There wasn’t much of a nightlife. But other wise everything else was great and we had a lot of fun. "

"Great tropical getaway. Friendly and helpful staff. Good food. "