Springfield Lake Braddock Hotels

"Awful service. The room had a bad smell & they did nothing about it saying it’s because the AC hasn’t been running prior to check in. I requested an extra towel and they never brought it to my room. I’m expecting someone to reach out to me about this experience "

"Our bathroom door would not lock."

"I booked a room with a walk in shower. I was given a room with bath tub. I fell in a bath tub before when i was younger and it was a painful experience. I called front desk right away to ask why am getting something else than what booked. His response was let me see what i can do and call you back. He never did. I consider this poor customer service. Also yesterday Friday Housekeeping got into my room mid day after knocking once and not waiting to be allowed in. I was in there. I asked for towels and said she should not do the room. When she brought the towels she didnt knock in. She walked in to put the towels and even started picking up trash. I feel my privacy was invaded. Overall not a positive experience."

"Old machines at the Gym"

"Clean room, friendly staff and very convinient. "

"Great overall, parking is easy across the street in the structure. Very nice area with the mosiac district shops and restaurants. Room was excellent too, no complaints. Breakfast was continental and very basic but theres a French bakery downstairs that was good too. "

"Clean room with a great bed. The lobby looked very nice and the staff was great. My only issue was that someone knocked on the door at 1030 and we told them we were still there. Around 11 they started vacuuming right outside our door. Check out wasn't until 12. "

"Very clean. Comfortable beds. Decent breakfast. Helpful, friendly staff."

"Great!"