Located in Ealing, a neighbourhood in London, Maitrise Suites is near a train station. Natural History Museum and London Dungeon are cultural highlights, and some of the area's notable landmarks include Buckingham Palace and Big Ben. Looking to enjoy an event or a match while in town? See what's going on at Wembley Stadium. Spend some time exploring the area's activities, including golfing. Visit our London travel guide
50-54 Broadway, West Ealing, London, England, W13 0SU
What's nearby
Walpole Park
9 min walk - 0.8 km
Ealing Studios
15 min walk - 1.3 km
Ealing Broadway Shopping Center
16 min walk - 1.4 km
University of West London
17 min walk - 1.4 km
Boston Manor Park
14 min drive - 4.0 km
Getting around
West Ealing Station
6 min walk
Northfields Underground Station
18 min walk
Heathrow Airport (LHR)
31 min drive
Restaurants
Taste Of Lahore
1 min walk
Doppio Coffee Warehouse Ealing
3 min walk
Chaiiwala
5 min walk
Mahaba Cafe
4 min walk
Greggs
3 min walk
About this property
Maitrise Suites
Upscale hotel near Wembley Stadium
Maitrise Suites provides laundry facilities and more. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Free self-parking
Express check-in, free newspapers and a lift
A 24-hour front desk, luggage storage and smoke-free property
Room features
All guest rooms at Maitrise Suites boast thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other amenities include:
Egyptian cotton sheets and rollaway/extra beds (surcharge)
Rainfall showers, shower/bath combinations and hairdryers
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
More
3 floors
Smoke-free property
Room amenities
Bedroom
Egyptian cotton sheets
Rollaway/extra bed (surcharge)
Bathroom
Hair dryer
Rainfall showerhead
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with digital channels
IPod dock
Food and drink
Cookware, dishware, and utensils
Electric kettle
Hob
Kitchen
Microwave
Oven
Refrigerator
More
Air conditioning
Desk
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 6 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 20.00
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 50.0 per day.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: GBP 50.00 per stay
Breakage deposit: GBP 50.0 per stay
We have included all charges provided to us by the property.
Optional extras
Early check-in fee: GBP 20.00 (subject to availability)
Late check-out fee: GBP 20.00 (subject to availability)
Rollaway bed fee: GBP 50.0 per day
Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property
Property is also known as
Best Western Maitrise Suites Apartment Hotel London
Best Western Maitrise Suites Apartment Hotel
Best Western Maitrise Suites London
Best Western Maitrise Suites
BEST WESTERN Maitrise Suites Apartment Hotel London, England
Maitrise Suites Hotel
Maitrise Suites London
Maitrise Suites Hotel London
Frequently asked questions
Is Maitrise Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking at Maitrise Suites?
Self-parking is free at this property.
What time is check-in at Maitrise Suites?
Check-in start time: 2 PM; check-in end time: 6 AM. Early check-in is available for a fee of GBP 20.00 (subject to availability).
What time is check-out at Maitrise Suites?
Checkout is at noon. Late checkout is available for GBP 20.00 (subject to availability).
Where is Maitrise Suites located?
Located in Ealing, this hotel is 5.2 mi (8.4 km) from Wembley Stadium, and within 12 mi (20 km) of Natural History Museum and Buckingham Palace. Big Ben and London Dungeon are also within 12 mi (20 km). Northfields Underground Station is 18 minutes by foot and South Ealing Underground Station is 21 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Maitrise Suites Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.2
Location
8.2
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 79 out of 271 reviews
10 - Excellent
79
Rating 8 - Good. 123 out of 271 reviews
8 - Good
123
Rating 6 - Okay. 42 out of 271 reviews
6 - Okay
42
Rating 4 - Poor. 15 out of 271 reviews
4 - Poor
15
Rating 2 - Terrible. 12 out of 271 reviews
2 - Terrible
12
Reviews
4/10 Poor
Natalie, California
22 Jul 2019
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
1. The hotel is located in not a very good neighborhood on a very busy street. Lots of sirens and street noise and the windows in the hotel are not soundproof! It’s hard to sleep. 2. The hotel seems very run down! Starting from the shattered glass door at the entrance to the torn wallpaper on the wall and chair torn.
3. no AC!! It wasn’t working in the while hotel. It was very stuffy in the summer.
4. I am allergic, so I brought my own sheets, they disappeared after cleaning and the hotel personnel could locate them
I don’t recommend this place!
Natalie
Stayed 5 nights in Jul 2019
8/10 Good
Crystal
9 Jul 2019
Liked: Staff & service, room comfort
The hotel was great for a short stay and cole to public transportation.
Crystal
Stayed 4 nights in Jul 2019
2/10 Terrible
Verified traveller
8 Jul 2019
Disliked: Staff & service
Appalling Reception - Beware of booking
According to the rude receptionist who wouldn’t even make eye contact we had no reservation. Would call Hotel.com himself and only suggestion was to try and get us in a sister hotel half an hours drive away. Didn’t get in an apartment so please ignore my rating for cleanliness, comfort and condition
Booked here with the girls 5 mums off to see spice girls at wembley. The apartment its self was so big but it smelt like it had been cleaned using raw meat instead of cloths. The pigeons kept us awake all night and the sofa bed was down at the bottom so slept climing a hill all night. We definitely would not pay that sort of money again for it.
Verified traveller
Stayed 1 night in Jun 2019
2/10 Terrible
Steven
7 Jun 2019
Booking not received.
No idea what this hotel is like because hotels.com forgot to send the booking through to them. An hour and a half on the phone and they finally found us a replacement.
We did not stay here as the property said they had no booking for us even though expedia confirmed with them that they had our booking.
The gentleman on the desk was rude and of no help and this was upsetting as we had travelled from far with two children.
We had to leave and find alternative hotel
Very nice and welcoming, quiet plenty to do and see in the surrounding area
Barbara
Stayed 2 nights in May 2019
4/10 Poor
Verified traveller
31 May 2019
Disliked: Staff & service, amenities
Nothing unique about the property.
The only
Thing good was we were able
To check in earlier than usual
Verified traveller
Stayed 2 nights in May 2019
6/10 Okay
AH
25 May 2019
Liked: Property conditions & facilities
Checking in was a mess. The person at the reception didn’t know how to charge us and kept having to call someone on the phone to get instructions. It also took him 15 minutes to figure out how to program the key. We had a fussy baby with us who needed to go to sleep so it made things very frustrating. The apartment was very spacious and great for traveling with a 10 month old - there’s a a separate bedroom with a living room and a full kitchen. The floor wasn’t very clean though and when you have a baby, crawling all over the place is kind of what they do. Also the water temperature in the shower was impossible to adjust - either too hot or too cold. Otherwise it worked very well for us and the location is good.
AH
Stayed 6 nights in May 2019
6/10 Okay
Richard
2 May 2019
Liked: Cleanliness, staff & service
Ok
Tv remotes and cooktop did not work. Safe was already locked and the kids beds very uncomfortable. Staff generally helpful. West Ealing is 3 stations to Paddington- Area seemed OK
Very spacious ...good for a family but hotel doesn’t have a restaurant or vending machine to get some snacks ...we have to go out of the property to get something necessity...not a place for tourist. Location is very busy place...it’s always noisy almost 24 hours/ day ...can’t go to sleep till 2am or later because of the noise from outside and from other guests who’s staying there....terrible experience. Outside door is broken make me feel unsafe. There’s only 1 staff all the time. Like I said not a place for tourist. It looks like an apartment/ residents area not a hotel to stay if you’re just visiting London...you have to be brave to stay around that area..emergency sirens are almost everyday, it’s disturbing...and a lot of homeless lying down on the street as you walk to the train station.
The Air condition was not working and the patio door key was not working and the room is pretty open from backside of patio which is a bigger safety concern
El espacio del estudio.
Me falta algunos objetos para cocinar y los que están deben de sustituirse.
Jose
Stayed 5 nights in Apr 2019
6/10 Okay
Verified traveller
2 Apr 2019
Disliked: Staff & service, room comfort
Not great!
Disappointed with this aparthotel.... our original booking was not on their system however the receptionist found us a room similar to what I had reserved with hotels.com . The issue we had was the sofa bed was not fit for the purpose and this only became apparent at around 9pm. See photo below showing numerous missing slats. We had to use the mattress on the floor! I did try contacting the reception but didn’t get any answer and as I was informed on arrival that the hotel was fully booked I thought it unlikely to be able to move rooms anyway. Also an issue with the shower/bath not having a slip mat... our Son did slip whilst showering. After speaking to reception the following morning I was denied a refund as apparently the Manager was not available and he is the only person who can authorise these.
Bellissimi appartamenti, personale molto cordiale e disponibile. Hanno saputo aiutarci nello spostarci con i mezzi pubblici e risolvevano qualsiasi nostro problema. Servizio di pulizia giornaliero e impeccabile. Grazie per aver reso questi giorni ancora più gradevoli!
Appart hotel peu cher pour Londres dans un quartier à 35-40 minutes du centre ville (gare à 8 minutes et bus devant l'hotel). Quartier sans charme et peu accueillant surtout de nuit.
Accueil déplorable (aucune explication sur le fonctionnement de l'hotel, aucune amabilité, pas de possibilité d'avoir une seconde carte de chambre malgré la demande et celle reçue cassée en deux...).
Appartement rénové avec des matériaux de très basse qualité, état déplorable de la cuisine (meubles qui se défont etc), canapé lit dont le sommier casse quand on s'y assoit, robinetterie en fin de vie et à changer d'urgence, seche serviette qui se détache du mur etc
Propreté laissant grandement à désirer : cheveux dans la salle de bain, miettes dans le grille-pain, tasses pas propres...
Check-out déplorable : pas de bonjour, pas de merci, pas un mot et personnel se comportant de manière très "spéciale".
Hôtel pas mal si vous n'avez que peu de moyens et voulez passer un week-end entre amis/famille pas cher à Londres sinon allez ailleurs, il y a beaucoup mieux!
We were pleasantly upgraded to a 2-bedroom apartment. It was very spacious and comfortable. There’s a bus stop near to the apartment. There were a few supermarkets and a bus stop nearby.
James
Stayed 3 nights in Feb 2019
4/10 Poor
Verified traveller
4 Feb 2019
Liked: Staff & service
Disliked: Property conditions & facilities
Wij hebben een hotel met WiFi service geboekt.
Er was ons hele verblijf GEEN WiFi dat is 1.
Vervolgens krijgen we een kamer waar geen warm water in de badkamer was pas de volgende
dag konden we een andere kamer krijgen dus niet kunnen douchen die dag.
Hoe gaan we dit oplossen?
Ik wou mijn vrouw verassen voor haar verjaardag maar dit is voor mijn gevoel een beetje geflopt.
Verified traveller
Stayed 2 nights in Feb 2019
4/10 Poor
Verified traveller
3 Feb 2019
Disliked: Property conditions & facilities
The condition of the apartments needsa lot of attention. Fixtures and fittings falling apart mattress uncomfortable to the point of springs rubbing your back. No heating working. Staff apparently tried to sort issues but manager nowhere to be seen.
Verified traveller
Stayed 2 nights in Feb 2019
8/10 Good
Verified traveller
23 Jan 2019
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Best western ealing
Great location
Property had no wife was down and they were fixing it.
TV had no remote.
Shower was difficult to control the temperature and kept getting really cold.
Central heating was not working and the nights were freezing.
Aside from the property was nice and great location.
Would stay there again if issues are fixed thanks
Verified traveller
Stayed 2 nights in Jan 2019
6/10 Okay
Shivesh, Trinidad & Tobago
28 Dec 2018
After traveling for over 24 hours, we had woke up at 10 am the next day by the cleaning staff knocking. I asked them to come back in an hour so we could get ready and leave, and they never came back. Multiple things broken in the shower. The heater was not working in any room but the bedroom (thank God). Otherwise, the room was pretty nice.
Only 1 travel cot in room had to chase for a second which was unstable so used our own bought as a spare in case.
No complimentary bottle of wine provided as booking confirmed would be.
Breakfast sheet completed night before as asked. Over half items not available on delivery to room. Had to chase at reception to be told no milk no fruit no bread nor pastry items as offered!!!???
Why give people butter and jam what are we going to eat with it!
Yoghurt was plain when we asked for fruit yoghurt.
Absolute joke with 2 toddlers to feed.
No high chair facility.