Excellent room, service and breakfast. Best of all is the service: the staff were welcoming, attentive and dedicated. Corina was one one of them. I wish I could name them all!
Dora
2018 年 6 月入住 2 晚
8/10
真实旅客
8/10
tsaisheng
10/10
真实旅客
2018 年 2 月入住 1 晚
2/10
Wilhelmus van
2022 年 4 月入住 1 晚
2/10
Sarah
2022 年 4 月入住 1 晚
2/10
Arrived for a 2 night stay to be told our second night was cancelled due to government take over of the hotel. No call/email warning us of this so we arrived with two tired children and couldn’t then check into our room for three hours whilst I called hotels.com to try and sort it out. Hotel staff were useless and wouldn’t even make eye contact or offer help. Ended up ringing the USA for hours as hotels.com don’t have a UK switchboard. Abysmal service
Frances
2021 年 11 月入住 2 晚
2/10
Daniel
2021 年 11 月入住 1 晚
2/10
Great hotel but sadly my room had a blocked toilet
Lems
2021 年 11 月入住 2 晚
2/10
I was stay at the room 4 days last 4 days no house keeping no coffee or tea , bin overflow .
After 2 days report it to the reception no one care about that
One of the waste hotels service I ever seen my life
Rasan
2021 年 11 月入住 4 晚
4/10
Parveen
2021 年 11 月入住 2 晚
2/10
Hi, don’t be fooled by the offer of an airport shuttle as this service has been withdrawn by the hotel but continues to advertise it as available. The staff are kind enough to offer a taxi number which is more expensive than 2 other numbers and thankfully we didn’t fall for this.
The room was really basic and not that clean. Shower mixer tap was broken with parts missing. The menu was poor and breakfast had been cooked a day or so before by the dried out taste.
Not my best stay in a hotel as you may have guested.
John
2021 年 11 月入住 1 晚
4/10
un hotel moins de 4 etoiles
Belaid
2021 年 11 月入住 1 晚
4/10
The room had faulty heating after complain they provided portable heater which wasn't big enough to warm the room. They charged separately for breakfast but most of the items were finished by time we came for breakfast both juice machines were off and only one coffee machine was fully working.
4 star hotel with 2 star service.
真实旅客
2021 年 11 月入住 1 晚
10/10
Great facilities. Wide variety of choice for breakfast, however queues were aroubnd 30-40 mins wait during peak times i.e 9am. Would avoid if needing to set off for legoland early. Room clean. Parking expensive@ 15
per night.
melissa
2021 年 5 月入住 2 晚
6/10
There wasn’t enough pillows, milk, sugar and there was no way to contact the reception.