伦敦贵族板球场附近酒店

"酒店位置不错，就在海德公园旁边，附近有2个地铁站。订的双床房，房间很小，刚入住插电时保险丝烧坏，房间没电了，也修不好，给我们临时换了大床房，结果连住几天也没有服务员给我们换回双床房（请改进）。酒店没有冷空调，被子还很厚，走廊都比房间凉快，睡觉一身汗太难受。"

"辦理check-in的女職員沒有ㄧ絲笑容。 孩子們住的968房，馬桶沖水把手很難壓，房間會聽到許多怪聲。 最後一晚先生和大兒子要在酒吧喝酒，結果坐在椅子上等很久，都不見服務生前來點餐。 我們住的970房間，淋浴設備很好，清潔狀況也不錯。但是書桌旁二孔插座壞掉無法充電。 整體而言，這是個服務糟糕、設施破舊的旅館，價格也非常昂貴。並且對東方人不友善。"

"Very small room, and had a terrible experience at check out, we asked for late check out and charged 20pounds for one hour extension, we spent 4 nights there already, there’s no service, not welcoming at all "

"I ordered superior room from 28/4 to 4/5. So far, the staffs were very helpful and friendly that I have ever seen. However, the assigned room was not like the room’s description posted at their Langham hotel official website. They mention that the hotel room features large picture windows, plenty of natural daylight, and a gorgeous courtyard or city view. But, my room did not have any view. It has faced to so dirty roof top. I never open the window during my holiday. I was very disappointed I paid so much money for about 6 nights but resulted I got the room with such bad view. Could you please check if they provided the incorrect room type for me? "