Checkin process good, communication with manager good. House smelled bad, old musty smell everywhere. Most upset about the several items of inaccuracy in listing. Couch falling apart, the beds bedding needs new sheets and pillows. A pillow for the couch is needed. Just a thought, it would be a nice touch and feel more inviting if a small plate of cookies/cake/etc with a personalized welcome note was present upon arrival, definitely more towels needed in bathroom, actually have plenty of laundry soap on hand prior to arrival is a must instead of needing to ask, fix the plentiful parking on listing as that is absolutely not the case whatsoever, update the welcome binder. Overall it needs a lot more to feel any sort of a warm welcome feeling for guests. Spend more money on your rental instead of your own marble steps and rest of home like it os so clearly obvious. We did appreciate very much how quiet it was the entire time, thank you. I hope you take this all into account and work a little more on your rental. Please put yourself in the guests shoes and and I hope you put some love and tlc into what could be a somewhat decent place to stay. Thank you for the good points and good luck in the future!