洛杉磯洛杉磯市中心酒店住宿推介

「這幾年因為小孩唸書，我們來LA都會住JW Marriott，而且都會住到一星期左右。服務人員友善、房間空間大，住宿滿意度都很好，唯一的缺點就是check out時一定要現場仔細核對帳目明細。過去幾次都發現有多charge的情形，像這次check out發現比我們應付的多了$200多美金，原來旅館自動給我們加上每天的停車費，可是我們根本沒開車！以前都是拿了收據就離開，回家後才發現有多charge一些沒有消費的金額，那次之後我們就一定在櫃檯仔細核對(大部分都會有多收費的問題)，確定沒問題才結帳。雖然如此，我們們下次來LA還是會住JW Marriott。」

「还差点意思」

「Destination Fee is a bad idea.」

「原訂的房間應該要有浴缸，但入住時走到房間才發現沒有浴缸，於是再去一次櫃檯更換房間，櫃檯人員非常友善的幫我們換了一間比較大且有浴缸的房型。 」

「客房舒適，浴室乾淨。地點稍嫌偏僻，晚間有點不安全。」

「Overall is good!」

「Everything is good.」

「During a 9-night stay, service execution was inconsistent and poorly coordinated. At checkout, shortly after 11:00am, I was still in the room actively packing and asked for a moment to finish. Instead of a standard reminder, a staff member knocked and responded in a confrontational manner, asking, “You don’t know what time it is?” The interaction felt more like being pushed out than being assisted through checkout. On one occasion when the “Do Not Disturb” sign was not displayed, housekeeping...

「The room is quite tight but with all well designed necessities which the customers demand is considered . Most functions of dining , meeting and working are allocated in its lobby areas to get the community more closely. The only thing I am not get used to is u need to carry the bottle of filled water from the lobby cafe areas which might not convenient especially in the evening or for guest who prefer to drink hot tea or coffee at room.」

「I can’t not get any service.」

「Random deduction of fees」

「房間細小，半夜街道上的車聲經常很嘈吵，我們要求酒店轉房」